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Technology · head to head

LogRocket vs Loox

LogRocket logo

LogRocket

Technology

Replay what users do on your site to find bugs faster

From
Free
Rated
-
Full reviewWebsite
L

Loox

E-commerce

Photo reviews and referrals for Shopify stores

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only LogRocket has a free tier, so it costs nothing to try first.
  • Each has a real cost: LogRocket there is no free tier, only a 14 day trial; the Core plan starts at $176 a month for roughly 25,000 sessions; Loox beyond plan review volume, overage billing adds $40 to $50 per extra 300 orders processed

Where they differ

Only the attributes on which LogRocket and Loox actually diverge.

Attributes where LogRocket and Loox differ
AttributeLogRocketLoox
Starting priceFreeOn request
Free tierYesNo
PlatformsWeb, Mobile, ApiWeb
CategoryTechnologyE-commerce
Founded2016Unknown

Identical on both: pricing model (usage-based), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in LogRocket

  • Session replay
  • Redux/Vuex support
  • Network request logging
  • Console log capture
  • JavaScript error tracking
  • Performance monitoring
  • User identification
  • Custom logging

Only in Loox

Nothing recorded that LogRocket does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

LogRocket

  • Bug reproductionnot Loox
  • Performance debuggingnot Loox
  • User experience analysisnot Loox
  • Support ticket resolutionnot Loox
  • Error monitoringnot Loox

Loox

No use cases recorded yet. See the Loox review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

LogRocket

  • There is no free tier, only a 14 day trial; the Core plan starts at $176 a month for roughly 25,000 sessions
  • Pricing scales with sessions captured, so cost tracks traffic rather than seats
  • Galileo AI features are withheld from the Core plan and need Pro
  • API and MCP access is limited on Core, with 500 credits a month on Pro and 2,000 on Enterprise
  • Unlimited seats and streaming data export are Enterprise only

Loox

  • Beyond plan review volume, overage billing adds $40 to $50 per extra 300 orders processed

Pricing, plan by plan

LogRocket

Free
  • FreeFree
    • 1,000 sessions/month
    • 1 month retention
    • Basic error tracking
  • Team$99/month
    • 10,000 sessions/month
    • 3 month retention
    • Redux/Vuex logging
  • Professional$500/month
    • 50,000 sessions/month
    • 6 month retention
    • Performance monitoring
  • Enterprise$undefined/month
    • Custom sessions
    • Custom retention
    • SSO

Loox

On request

No published plan breakdown. See the Loox review.

Which should you pick?

Choose LogRocket if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want redux/vuex support.
LogRocket review

Choose Loox if

Nothing in the data separates Loox from LogRocket on the points above - pick on price and on how each one feels to use.

Loox review

Questions people ask

Is LogRocket or Loox better?
Neither clearly leads. LogRocket starts at Free and Loox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, LogRocket or Loox?
LogRocket has a free tier; the other does not. Paid plans start at Free for LogRocket and On request for Loox.
Does LogRocket or Loox run on more platforms?
LogRocket runs on Web, Mobile, Api. Loox runs on Web.
Can I use LogRocket for free?
Yes. LogRocket has a free tier, so you can try it without paying. Loox starts at On request.
What is LogRocket best used for?
LogRocket is most often used for bug reproduction, performance debugging, user experience analysis, support ticket resolution. Of those, bug reproduction and performance debugging are not what Loox is typically brought in for.
What can LogRocket do that Loox cannot?
LogRocket covers Session replay, Redux/Vuex support, Network request logging, Console log capture.
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