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Software · head to head

iCompass vs CitizenLab

iCompass logo

iCompass

Software

Meeting and Agenda Management

From
$400/month
Rated
-
Full reviewWebsite
CitizenLab logo

CitizenLab

Software

Digital Democracy Platform

From
$500/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: iCompass iCompass (a Diligent Corporation product for local government agenda management) publishes no pricing on its own site; every call to action is Contact Us or Request a Demo, with no figures anywhere on the page.; CitizenLab citizenLab has rebranded to Go Vocal and the product now sells under govocal.com
  • They diverge on capability: iCompass covers Agenda Creation, CitizenLab covers Participatory Budgeting.

Where they differ

Only the attributes on which iCompass and CitizenLab actually diverge.

Attributes where iCompass and CitizenLab differ
AttributeiCompassCitizenLab
Starting price$400/month$500/month
Founded20012015

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in iCompass

  • Agenda Creation
  • Meeting Minutes
  • Document Management
  • Public Meeting Portal
  • Voting Management
  • Microsoft Office
  • Video Streaming
  • Document Storage

Only in CitizenLab

  • Participatory Budgeting
  • Idea Management
  • Online Consultations
  • Surveys & Polls
  • AI-powered Analysis
  • Single Sign-On
  • Open Data Portals
  • GIS Systems

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

iCompass

  • Citizen Servicesnot CitizenLab
  • Records Managementnot CitizenLab
  • Public Safetynot CitizenLab
  • Civic Engagementnot CitizenLab

CitizenLab

  • Running community consultation and participatory budgeting for a citynot iCompass
  • Collecting resident input through surveys, ideation, mapping and votingnot iCompass
  • Centralising engagement data across multiple municipal departmentsnot iCompass

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

iCompass

  • iCompass (a Diligent Corporation product for local government agenda management) publishes no pricing on its own site; every call to action is Contact Us or Request a Demo, with no figures anywhere on the page.

CitizenLab

  • CitizenLab has rebranded to Go Vocal and the product now sells under govocal.com
  • No prices are published on the plans page; every tier requires scheduling a demo
  • The Essential plan allows only 1 active project and 1 admin seat, with no project manager seats
  • Standard is limited to 4 admin seats and 5 project manager seats, and Premium to 8 admin seats and 25 project manager seats
  • Standard restricts Sensemaking to Light, capped at 30 inputs; auto-insights require Premium
  • The integrated Konveio document annotation and Echo blended engagement methods are excluded from Standard and require Premium
  • Auto-translation on Premium is limited to 3 languages
  • Custom fonts and other premium styling options are Premium only
  • Priority support is Premium only
  • Plans are split by population band, with separate ladders for cities under and over 100K population

Pricing, plan by plan

iCompass

$400/month
  • Government$400/month
    • Agenda Management
    • Meeting Minutes
    • Public Portal

CitizenLab

$500/month
  • Government$500/month
    • Participatory Budgeting
    • Idea Collection
    • Surveys

Which should you pick?

Choose iCompass if

  • You need agenda creation.
  • You work on Web, Ios, Android.
  • You also want meeting minutes.
iCompass review

Choose CitizenLab if

  • You need participatory budgeting.
  • You work on Web, Ios, Android.
  • You also want idea management.
CitizenLab review

Questions people ask

Is iCompass or CitizenLab better?
Neither clearly leads. iCompass starts at $400/month and CitizenLab at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, iCompass or CitizenLab?
iCompass starts at $400/month and CitizenLab at $500/month.
Does iCompass or CitizenLab run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is iCompass best used for?
iCompass is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what CitizenLab is typically brought in for.
What can iCompass do that CitizenLab cannot?
iCompass covers Agenda Creation, Meeting Minutes, Document Management, Public Meeting Portal. CitizenLab covers Participatory Budgeting, Idea Management, Online Consultations, Surveys & Polls. Both handle Web support, Ios support, Android support.
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Related pages

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