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AI Tools · head to head

AI21 Labs vs Mural

AI21 Labs logo

AI21 Labs

AI Tools

Enterprise language AI solutions

From
Free
Rated
-
Full reviewWebsite
Mural logo

Mural

Remote Work

The digital workspace for visual collaboration

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AI21 Labs the free allowance is $10 of credit lasting 7 days rather than an ongoing free tier; Mural the free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • They diverge on capability: AI21 Labs covers Jamba models, Mural covers Infinite canvas.

Where they differ

Only the attributes on which AI21 Labs and Mural actually diverge.

Attributes where AI21 Labs and Mural differ
AttributeAI21 LabsMural
Pricing modelusage-basedsubscription
PlatformsApi, CloudWeb, Ios, Android
CategoryAI ToolsRemote Work
Founded20172011

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AI21 Labs

  • Jamba models
  • Long context
  • RAG engine
  • Writing tools
  • REST API
  • Amazon Bedrock
  • Cloud platforms
  • Api support

Only in Mural

  • Infinite canvas
  • Sticky notes
  • Shapes & connectors
  • Image uploads
  • Real-time collaboration
  • Templates
  • Voting & feedback
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

AI21 Labs

  • Running long-context tasks on the Jamba model familynot Mural
  • Building and optimising production AI agents with Maestronot Mural
  • Routing between models to control cost and accuracynot Mural
  • Long-horizon agentic tasks needing stateful workspacesnot Mural

Mural

  • Running collaborative workshops and retrospectives on a shared whiteboardnot AI21 Labs
  • Mapping journeys and diagrams with a distributed teamnot AI21 Labs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AI21 Labs

  • The free allowance is $10 of credit lasting 7 days rather than an ongoing free tier
  • Jamba Large is $2 per million input tokens and $8 per million output, so output-heavy work costs four times as much as input
  • Volume discounts, private cloud hosting and higher rate limits require a custom plan
  • Standard rate limits are not published

Mural

  • The free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • Mural AI and the Zoom and Webex integrations require Team+ at $9.99 per member per month billed annually
  • SSO and the Okta, Azure and GitHub integrations are Business only at $17.99 per member per month
  • Multiple workspaces, SCIM, audit logs and enforced 2FA are Enterprise only with no published price

Pricing, plan by plan

AI21 Labs

Free
  • Free TrialFree
    • Limited usage
    • API access
  • Jamba$0.2/per-million-input-tokens
    • 256K context
    • Hybrid architecture

Mural

Free
  • FreeFree
    • 1 mural
    • Basic shapes
    • File uploads
  • Team$16/month
    • Unlimited murals
    • Advanced templates
    • Team collaboration

Which should you pick?

Choose AI21 Labs if

  • You need jamba models.
  • You want to start without paying.
  • You work on Api, Cloud.
  • You also want long context.
AI21 Labs review

Choose Mural if

  • You need infinite canvas.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sticky notes.
Mural review

Questions people ask

Is AI21 Labs or Mural better?
Neither clearly leads. AI21 Labs starts at Free and Mural at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AI21 Labs or Mural?
AI21 Labs starts at Free and Mural at Free.
Does AI21 Labs or Mural run on more platforms?
AI21 Labs runs on Api, Cloud. Mural runs on Web, Ios, Android.
Can I use AI21 Labs for free?
Both have a free tier, so you can try either at no cost before committing.
What is AI21 Labs best used for?
AI21 Labs is most often used for running long-context tasks on the jamba model family, building and optimising production ai agents with maestro, routing between models to control cost and accuracy, long-horizon agentic tasks needing stateful workspaces. Of those, running long-context tasks on the jamba model family and building and optimising production ai agents with maestro are not what Mural is typically brought in for.
What can AI21 Labs do that Mural cannot?
AI21 Labs covers Jamba models, Long context, RAG engine, Writing tools. Mural covers Infinite canvas, Sticky notes, Shapes & connectors, Image uploads.
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