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Healthcare & Medical · head to head

Zocdoc vs Allscripts

Zocdoc logo

Zocdoc

Healthcare & Medical

Find and book doctors instantly online

From
Free
Rated
-
Full reviewWebsite
Allscripts logo

Allscripts

Healthcare & Medical

Healthcare IT solutions for care coordination

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Zocdoc has a free tier, so it costs nothing to try first.
  • Each has a real cost: Zocdoc doctors can cancel appointments with little notice; Allscripts pricing is not publicly available; all quotes require direct contact with sales
  • They diverge on capability: Zocdoc covers Doctor Search, Allscripts covers Electronic Health Records.

Where they differ

Only the attributes on which Zocdoc and Allscripts actually diverge.

Attributes where Zocdoc and Allscripts differ
AttributeZocdocAllscripts
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb
Founded20071986

Identical on both: user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Zocdoc

  • Doctor Search
  • Online Booking
  • Reviews
  • Insurance Verification
  • Reminders
  • Telehealth
  • Practice Management Systems
  • EHRs

Only in Allscripts

  • Electronic Health Records
  • Practice Management
  • Population Health
  • Care Coordination
  • Analytics
  • HL7
  • FHIR
  • Labs

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Zocdoc

  • Patient Carenot Allscripts
  • Medical Recordsnot Allscripts
  • Practice Managementnot Allscripts
  • Telehealthnot Allscripts

Allscripts

  • Electronic health records and practice management for healthcare providersnot Zocdoc
  • Healthcare IT solutions for revenue cycle management and patient engagement (now Veradigm)not Zocdoc

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Zocdoc

  • Doctors can cancel appointments with little notice
  • No direct messaging between patients and providers outside of appointment booking
  • Providers incur booking fees even if patients no-show or cancel after 24 hours

Allscripts

  • Pricing is not publicly available; all quotes require direct contact with sales
  • Transitioned to Veradigm brand in 2022; legacy Allscripts product line integrated into Veradigm suite

Pricing, plan by plan

Zocdoc

Free
  • PatientFree
    • Find doctors
    • Book appointments
    • Read reviews

Allscripts

On request

No published plan breakdown. See the Allscripts review.

Which should you pick?

Choose Zocdoc if

  • You need doctor search.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Zocdoc review

Choose Allscripts if

  • You need electronic health records.
  • You also want practice management.
Allscripts review

Questions people ask

Is Zocdoc or Allscripts better?
Neither clearly leads. Zocdoc starts at Free and Allscripts at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Zocdoc or Allscripts?
Zocdoc has a free tier; the other does not. Paid plans start at Free for Zocdoc and On request for Allscripts.
Does Zocdoc or Allscripts run on more platforms?
Zocdoc runs on Web, iOS, Android. Allscripts runs on Web.
Can I use Zocdoc for free?
Yes. Zocdoc has a free tier, so you can try it without paying. Allscripts starts at On request.
What is Zocdoc best used for?
Zocdoc is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Allscripts is typically brought in for.
What can Zocdoc do that Allscripts cannot?
Zocdoc covers Doctor Search, Online Booking, Reviews, Insurance Verification. Allscripts covers Electronic Health Records, Practice Management, Population Health, Care Coordination. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Zocdoc: Is Zocdoc free for patients?

Yes, searching for and booking appointments on Zocdoc is completely free for patients. There are no search fees, booking fees, or cancellation fees. Patients only pay their insurance copay or self-pay rate for the actual care.

Source
Zocdoc: Does Zocdoc verify that doctors accept my insurance?

Zocdoc supports over 1,000 insurance plans and filters results to show only providers who accept your specific plan. However, Zocdoc cannot guarantee in-network status, as plans with similar names can differ by employer group or region. Final verification is always confirmed by your insurer and the provider's office.

Source
Zocdoc: What specialties and types of providers does Zocdoc cover?

Zocdoc features a network of over 250,000 providers across 200+ specialties, including primary care physicians, dentists, OB-GYNs, dermatologists, psychiatrists, eye doctors, orthopedic surgeons, and therapists.

Source
Zocdoc: How much do providers pay to use Zocdoc?

Zocdoc charges healthcare providers a one-time booking fee per new patient, with pricing varying by specialty and local market. The exact fee is quoted individually to practices.

Source
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