Software · head to head
Softdent vs DentalXChange

DentalXChange
Software
Streamlined Dental Claims & Revenue Cycle Management
- From
- $0.35/per-claim
- Rated
- -
The short version
- Each has a real cost: Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links; DentalXChange pricing is not published anywhere on the site
- They diverge on capability: Softdent covers Patient scheduling, DentalXChange covers Electronic claims submission.
Where they differ
Only the attributes on which Softdent and DentalXChange actually diverge.
| Attribute | Softdent | DentalXChange |
|---|---|---|
| Starting price | $249/month | $0.35/per-claim |
| Pricing model | subscription | usage-based |
| Platforms | Web, Ios, Android, Windows | Web, Api |
| Founded | 2010 | 1998 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Softdent
- Patient scheduling
- Electronic health records
- Clinical charting
- Imaging integration
- Billing and invoicing
- Treatment planning
- Insurance claims
- Inventory management
Only in DentalXChange
- Electronic claims submission
- Real-time eligibility verification
- ERA/EOB processing
- Claims tracking
- Attachment management
- Denial management
- Analytics dashboard
- Compliance reporting
Both cover
- HIPAA Compliant
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Softdent
- Practice managementnot DentalXChange
- Patient schedulingnot DentalXChange
- Clinical documentationnot DentalXChange
- Financial managementnot DentalXChange
- Multi-location coordinationnot DentalXChange
DentalXChange
- Submitting dental claims electronically to payersnot Softdent
- Real-time patient eligibility verificationnot Softdent
- Electronic remittance advice and payment reconciliationnot Softdent
- Patient statements and payment collectionnot Softdent
- Provider credentialing with payersnot Softdent
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Softdent
- Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links
DentalXChange
- Pricing is not published anywhere on the site
- A clearinghouse and revenue cycle platform rather than practice management software, so it sits alongside a PMS rather than replacing one
- Sold as many separate services, including credentialing, claims, attachments, ERA, statements and merchant services
Pricing, plan by plan
Softdent
$249/month- Starter$249/month
- Patient scheduling
- Clinical records
- Billing basics
- Professional$399/month
- Everything in Starter
- Advanced imaging integration
- Treatment planning tools
- Enterprise$599/month
- Everything in Professional
- Multi-location management
- Advanced analytics
DentalXChange
$0.35/per-claim- Pay Per Claim$0.35/per-claim
- Electronic claims submission
- Real-time eligibility
- Claims tracking
- Unlimited$99/month
- Unlimited claims
- Real-time eligibility
- Advanced analytics
Which should you pick?
Choose Softdent if
- You need patient scheduling.
- You work on Web, Ios, Android, Windows.
- You also want electronic health records.
Choose DentalXChange if
- You need electronic claims submission.
- You work on Web, Api.
- You also want real-time eligibility verification.
Questions people ask
- Is Softdent or DentalXChange better?
- Neither clearly leads. Softdent starts at $249/month and DentalXChange at $0.35/per-claim, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Softdent or DentalXChange?
- Softdent starts at $249/month and DentalXChange at $0.35/per-claim.
- Does Softdent or DentalXChange run on more platforms?
- Softdent runs on Web, Ios, Android, Windows. DentalXChange runs on Web, Api.
- What is Softdent best used for?
- Softdent is most often used for practice management, patient scheduling, clinical documentation, financial management. Of those, practice management and patient scheduling are not what DentalXChange is typically brought in for.
- What can Softdent do that DentalXChange cannot?
- Softdent covers Patient scheduling, Electronic health records, Clinical charting, Imaging integration. DentalXChange covers Electronic claims submission, Real-time eligibility verification, ERA/EOB processing, Claims tracking. Both handle HIPAA Compliant, Cloud deployment, Web support.
Related pages
More on DentalXChange
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