Software · head to head
Outreach vs Copper
The short version
- Only Copper has a free tier, so it costs nothing to try first.
- Each has a real cost: Outreach pricing not transparent, requiring custom quotes for most implementations; Copper the Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month
- They diverge on capability: Outreach covers Sales engagement, Copper covers Gmail integration.
Where they differ
Only the attributes on which Outreach and Copper actually diverge.
Identical on both: pricing model (subscription), platforms (Web), user rating (Not yet rated), category (Unknown), founded (2014).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Outreach
- Sales engagement
- Conversation intelligence
- Revenue intelligence
- Analytics & reporting
- Salesforce
- Microsoft Dynamics
- Zoom
Only in Copper
- Gmail integration
- Contact management
- Deal tracking
- Email tracking
- Automation
- Gmail
- Google Calendar
- Zapier
Both cover
- Pipeline management
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Outreach
- Sales outreachnot Copper
- Pipeline managementnot Copper
- Revenue forecastingnot Copper
- Team performancenot Copper
Copper
- CRM for teams working inside Google Workspacenot Outreach
- Pipeline and deal trackingnot Outreach
- Contact enrichment and activity capturenot Outreach
- Workflow automation on the higher tiersnot Outreach
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Outreach
- Pricing not transparent, requiring custom quotes for most implementations
- Complex setup requiring deep Salesforce configuration and customization
- Primarily designed for enterprise SDR and sales teams, less suitable for small businesses
Copper
- The Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month
- Professional at $59 per user per month still caps at 15,000 contacts and 50 companies
- Workflow automation, bulk email and reporting all require Professional
- Email sequences, custom reports and multi-currency are Business tier only at $99 per user per month
- The advertised prices are the annual rates; monthly billing runs from $29 to $134 per user
Pricing, plan by plan
Outreach
$100/month- Standard$100/month
- Email sequencing
- Task management
- Basic analytics
- ProfessionalFree
- All Standard features
- Conversation intelligence
- Advanced analytics
- EnterpriseFree
- All Professional features
- Revenue intelligence
- Custom integrations
Copper
Free- FreeFree
- Contact management
- Basic CRM
- Starter$25/month
- Everything in Free
- Pipeline management
- Professional$75/month
- Everything in Starter
- Automation
- Advanced reporting
Which should you pick?
Choose Copper if
- You need gmail integration.
- You want to start without paying.
- You also want contact management.
Questions people ask
- Is Outreach or Copper better?
- Neither clearly leads. Outreach starts at $100/month and Copper at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Outreach or Copper?
- Copper has a free tier; the other does not. Paid plans start at $100/month for Outreach and Free for Copper.
- Does Outreach or Copper run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Copper for free?
- Yes. Copper has a free tier, so you can try it without paying. Outreach starts at $100/month.
- What is Outreach best used for?
- Outreach is most often used for sales outreach, pipeline management, revenue forecasting, team performance. Of those, sales outreach and pipeline management are not what Copper is typically brought in for.
- What can Outreach do that Copper cannot?
- Outreach covers Sales engagement, Conversation intelligence, Revenue intelligence, Analytics & reporting. Copper covers Gmail integration, Contact management, Deal tracking, Email tracking. Both handle Pipeline management, Slack, Web support.
Answered from the vendors’ own pages
Outreach: What channels does Outreach support for sales engagement?
Outreach enables outreach across email, phone calls, SMS, and social media with multi-channel sequencing and automated cadences.
SourceOutreach: Does Outreach integrate with Salesforce?
Yes, Outreach deeply integrates with Salesforce to automatically log emails, calls, and tasks back to CRM records, keeping both platforms synchronized.
SourceOutreach: Can Outreach sync with calendar systems?
Yes, Outreach syncs calendar events to Salesforce as Events records, supporting two-way synchronization between Outreach meetings and Salesforce Events.
Source