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Software · head to head

Customer.io vs Feedly

Customer.io logo

Customer.io

Software

Data-driven messaging for teams getting started, scaling and beyond

From
On request
Rated
-
Full reviewWebsite
Feedly logo

Feedly

Software

Organize, read, and share content you care about

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Feedly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Customer.io essentials plan caps at 5,000 profiles (people and objects) and 1,000,000 monthly emails, with overages billed at $0.12 per 1,000 emails beyond that; Feedly a Feedly account is required before the app can be used at all

Where they differ

Only the attributes on which Customer.io and Feedly actually diverge.

Attributes where Customer.io and Feedly differ
AttributeCustomer.ioFeedly
Starting priceOn requestFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWebWeb, Ios, Android
FoundedUnknown2008

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Customer.io

Nothing recorded that Feedly does not also cover.

Only in Feedly

  • RSS feed aggregation
  • AI-powered filtering
  • Content organization
  • Article highlights
  • Power search
  • Slack
  • Microsoft Teams
  • Zapier

What people use each for

The jobs each tool is most often brought in to do.

Customer.io

No use cases recorded yet. See the Customer.io review.

Feedly

  • Following newspapers, blogs, YouTube channels and Reddit feeds in one readernot Customer.io
  • Tracking competitor and industry keywords across sourcesnot Customer.io
  • Sharing curated intelligence with a team through automated newslettersnot Customer.io

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Customer.io

  • Essentials plan caps at 5,000 profiles (people and objects) and 1,000,000 monthly emails, with overages billed at $0.12 per 1,000 emails beyond that
  • Standard and Premium tiers show custom pricing only, and Enterprise is negotiated rate, so three of the four published tiers require a sales conversation
  • Monthly plans accept credit card only; annual billing via invoice (ACH/wire) requires the annual commitment

Feedly

  • A Feedly account is required before the app can be used at all
  • Tracking keywords, brands and companies requires Feedly Pro
  • Searching within your own feeds requires Feedly Pro
  • Integrations with LinkedIn, Buffer, Zapier and IFTTT require Feedly Pro
  • You cannot sign up for a Market Intelligence or Threat Intelligence trial or account from the mobile app; that must be done on feedly.com

Pricing, plan by plan

Customer.io

On request

No published plan breakdown. See the Customer.io review.

Feedly

Free

No published plan breakdown. See the Feedly review.

Which should you pick?

Choose Customer.io if

Nothing in the data separates Customer.io from Feedly on the points above - pick on price and on how each one feels to use.

Customer.io review

Choose Feedly if

  • You need rss feed aggregation.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want ai-powered filtering.
Feedly review

Questions people ask

Is Customer.io or Feedly better?
Neither clearly leads. Customer.io starts at On request and Feedly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Customer.io or Feedly?
Feedly has a free tier; the other does not. Paid plans start at On request for Customer.io and Free for Feedly.
Does Customer.io or Feedly run on more platforms?
Customer.io runs on Web. Feedly runs on Web, Ios, Android.
Can I use Feedly for free?
Yes. Feedly has a free tier, so you can try it without paying. Customer.io starts at On request.
What can Customer.io do that Feedly cannot?
Feedly covers RSS feed aggregation, AI-powered filtering, Content organization, Article highlights.
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Related pages

More on Customer.io

More on Feedly

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