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Citizen vs CentralSquare

Citizen logo

Citizen

Software

Real-time Safety Alerts

From
Free
Rated
-
Full reviewWebsite
CentralSquare logo

CentralSquare

Software

Public Safety and Administration Software

From
$1500/month
Rated
-
Full reviewWebsite

The short version

  • Only Citizen has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citizen the App Store listing for Citizen: Safety & Live Video (seller sp0n, Inc., matched) states the base app is free but gates police/fire scanner audio, detailed incident archives and multiple alert zones behind a Citizen Premium subscription tier, whose price is not disclosed in the listing.; CentralSquare pricing for all editions (Public Safety Suite Enterprise, Public Safety Suite Pro, Public Safety Suite ONESolution) is gated behind Request a Demo or Schedule a Call, with no figures published
  • They diverge on capability: Citizen covers Real-time Alerts, CentralSquare covers Computer-Aided Dispatch.

Where they differ

Only the attributes on which Citizen and CentralSquare actually diverge.

Attributes where Citizen and CentralSquare differ
AttributeCitizenCentralSquare
Starting priceFree$1500/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsIos, AndroidWeb, Desktop, Ios, Android
Founded20162018

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

Only in CentralSquare

  • Computer-Aided Dispatch
  • Records Management
  • Jail Management
  • Fire RMS
  • Community Development
  • Esri ArcGIS
  • FBI CJIS
  • NCIC

Both cover

  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

CentralSquare

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • The App Store listing for Citizen: Safety & Live Video (seller sp0n, Inc., matched) states the base app is free but gates police/fire scanner audio, detailed incident archives and multiple alert zones behind a Citizen Premium subscription tier, whose price is not disclosed in the listing.

CentralSquare

  • Pricing for all editions (Public Safety Suite Enterprise, Public Safety Suite Pro, Public Safety Suite ONESolution) is gated behind Request a Demo or Schedule a Call, with no figures published

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

CentralSquare

$1500/month
  • Public Safety Suite$1500/month
    • CAD
    • Records Management
    • Mobile Solutions

Which should you pick?

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.
Citizen review

Choose CentralSquare if

  • You need computer-aided dispatch.
  • You work on Web, Desktop, Ios, Android.
  • You also want records management.
CentralSquare review

Questions people ask

Is Citizen or CentralSquare better?
Neither clearly leads. Citizen starts at Free and CentralSquare at $1500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or CentralSquare?
Citizen has a free tier; the other does not. Paid plans start at Free for Citizen and $1500/month for CentralSquare.
Does Citizen or CentralSquare run on more platforms?
Citizen runs on Ios, Android. CentralSquare runs on Web, Desktop, Ios, Android.
Can I use Citizen for free?
Yes. Citizen has a free tier, so you can try it without paying. CentralSquare starts at $1500/month.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement.
What can Citizen do that CentralSquare cannot?
Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. CentralSquare covers Computer-Aided Dispatch, Records Management, Jail Management, Fire RMS. Both handle Ios support, Android support.
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