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Software · head to head

Cin7 vs Lightspeed Retail

Cin7 logo

Cin7

Software

Connected inventory management for product sellers

From
$349/month
Rated
-
Full reviewWebsite
Lightspeed Retail logo

Lightspeed Retail

Software

Point of sale and retail management system

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cin7 sales orders are capped annually rather than monthly, at 6,000 on Standard, 24,000 on Pro and 120,000 on Advanced; Lightspeed Retail high pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • They diverge on capability: Cin7 covers Order management, Lightspeed Retail covers Point of sale.

Where they differ

Only the attributes on which Cin7 and Lightspeed Retail actually diverge.

Attributes where Cin7 and Lightspeed Retail differ
AttributeCin7Lightspeed Retail
Starting price$349/month$89/month
Pricing modelsubscriptionUnknown
PlatformsCloud, Web, MobileWeb, iPad, Cloud-based
Founded20122005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cin7

  • Order management
  • Warehouse management
  • EDI integration
  • B2B commerce
  • Shopify
  • Amazon
  • eBay
  • QuickBooks

Only in Lightspeed Retail

  • Point of sale
  • Customer management
  • Omnichannel selling
  • Analytics
  • Employee management
  • Loyalty programs
  • Hardware compatibility

Both cover

  • Inventory management

What people use each for

The jobs each tool is most often brought in to do.

Cin7

  • Inventory and order management across multiple sales channelsnot Lightspeed Retail
  • Connecting ecommerce storefronts to warehousing and fulfilmentnot Lightspeed Retail

Lightspeed Retail

No use cases recorded yet. See the Lightspeed Retail review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cin7

  • Sales orders are capped annually rather than monthly, at 6,000 on Standard, 24,000 on Pro and 120,000 on Advanced
  • Ecommerce and app integrations are rationed by plan, at 2, 4 and 6
  • User seats are capped at 5, 10 and 15 by plan
  • The entry Standard plan is $349 a month and Advanced is $1,199
  • Additional users, integrations and order volume are all chargeable extras on top of the plan

Lightspeed Retail

  • High pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • Limited integrations with third-party platforms, particularly challenging for Shopify inventory sync
  • Inventory synchronization issues reported with backordered products and bulk updates
  • Customer support response times can be slow despite 24/7 availability
  • System crashes and performance degradation reported during high-traffic periods

Pricing, plan by plan

Cin7

$349/month
  • Standard$349/month
    • Inventory management
    • 3 sales channels
    • Basic reporting
  • Pro$599/month
    • Unlimited channels
    • Advanced automations
    • 3PL connections

Lightspeed Retail

$89/month
  • Basic$89/month
    • One register
    • Integrated payments
    • Inventory management
  • Core$149/month
    • All Basic features
    • Expanded eCommerce capabilities
    • Phone support access
  • Plus$289/month
    • All Core features
    • API access
    • Custom workflows

Which should you pick?

Choose Cin7 if

  • You need order management.
  • You work on Cloud, Web, Mobile.
  • You also want warehouse management.
Cin7 review

Choose Lightspeed Retail if

  • You need point of sale.
  • You work on Web, iPad, Cloud-based.
  • You also want customer management.
Lightspeed Retail review

Questions people ask

Is Cin7 or Lightspeed Retail better?
Neither clearly leads. Cin7 starts at $349/month and Lightspeed Retail at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cin7 or Lightspeed Retail?
Cin7 starts at $349/month and Lightspeed Retail at $89/month.
Does Cin7 or Lightspeed Retail run on more platforms?
Cin7 runs on Cloud, Web, Mobile. Lightspeed Retail runs on Web, iPad, Cloud-based.
What is Cin7 best used for?
Cin7 is most often used for inventory and order management across multiple sales channels, connecting ecommerce storefronts to warehousing and fulfilment. Of those, inventory and order management across multiple sales channels and connecting ecommerce storefronts to warehousing and fulfilment are not what Lightspeed Retail is typically brought in for.
What can Cin7 do that Lightspeed Retail cannot?
Cin7 covers Order management, Warehouse management, EDI integration, B2B commerce. Lightspeed Retail covers Point of sale, Customer management, Omnichannel selling, Analytics. Both handle Inventory management.

Answered from the vendors’ own pages

Lightspeed Retail: What payment processing rates does Lightspeed Retail charge?

Lightspeed Retail charges 1.5% for card-present payment processing via Lightspeed Payments.

Source
Lightspeed Retail: Does Lightspeed Retail offer API access?

Yes. API access and custom workflows are available in the Plus plan (USD 289/month), enabling advanced customization and integrations.

Source
Lightspeed Retail: Does Lightspeed support multi-location management?

Yes. All Lightspeed Retail plans support multi-location inventory management with centralized control, though additional location and register costs apply as businesses scale.

Source
Lightspeed Retail: What customer support options are available?

All Lightspeed Retail plans include 24/7 customer support via chat and phone for Core and Plus plans.

Source
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Related pages

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