Software · head to head
Capsule CRM vs Capsule
The short version
- Only Capsule CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
Where they differ
Only the attributes on which Capsule CRM and Capsule actually diverge.
| Attribute | Capsule CRM | Capsule |
|---|---|---|
| Starting price | Free | $19/month |
| Pricing model | freemium | subscription |
| Free tier | Yes | No |
| Platforms | Web | Web, Ios, Android |
| Founded | Unknown | 2008 |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Capsule CRM
Nothing recorded that Capsule does not also cover.
Only in Capsule
- Contact management
- Deal tracking
- Task management
- Email sync
- Activity timeline
- Slack
- Zapier
- Google Apps
What people use each for
The jobs each tool is most often brought in to do.
Capsule CRM
No use cases recorded yet. See the Capsule CRM review.
Capsule
- Simple contact and pipeline CRM for a small teamnot Capsule CRM
- Tracking deals and follow-up tasksnot Capsule CRM
- Linking emails and notes to contact recordsnot Capsule CRM
- Multiple sales pipelines on the paid tiersnot Capsule CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Capsule CRM
- Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
- Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
- Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
- Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price
Capsule
- The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
- Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
- Per-user prices are not shown as figures on the pricing page, only as tier names
- Ultimate is quote-only
Pricing, plan by plan
Capsule CRM
FreeNo published plan breakdown. See the Capsule CRM review.
Capsule
$19/month- Starter$19/month
- Contact management
- Task tracking
- Professional$39/month
- Everything in Starter
- Pipeline management
- Reporting
- Enterprise$99/month
- Everything in Professional
- Custom fields
- API access
Which should you pick?
Choose Capsule if
- You need contact management.
- You work on Web, Ios, Android.
- You also want deal tracking.
Questions people ask
- Is Capsule CRM or Capsule better?
- Neither clearly leads. Capsule CRM starts at Free and Capsule at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Capsule CRM or Capsule?
- Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and $19/month for Capsule.
- Does Capsule CRM or Capsule run on more platforms?
- Capsule CRM runs on Web. Capsule runs on Web, Ios, Android.
- Can I use Capsule CRM for free?
- Yes. Capsule CRM has a free tier, so you can try it without paying. Capsule starts at $19/month.
- What can Capsule CRM do that Capsule cannot?
- Capsule covers Contact management, Deal tracking, Task management, Email sync.