Healthcare & Medical · head to head
TherapyNotes vs BetterHelp
TherapyNotes
Healthcare & Medical
EHR and practice management for therapists
- From
- $39/month
- Rated
- -
BetterHelp
Healthcare & Medical
Online therapy and counseling services
- From
- $50/week
- Rated
- -
The short version
- Each has a real cost: TherapyNotes no API access, preventing integration with external systems; BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- They diverge on capability: TherapyNotes covers Electronic Health Records, BetterHelp covers Video Sessions.
Where they differ
Only the attributes on which TherapyNotes and BetterHelp actually diverge.
| Attribute | TherapyNotes | BetterHelp |
|---|---|---|
| Starting price | $39/month | $50/week |
| Pricing model | subscription | Unknown |
| Platforms | Web | Web, iOS, Android |
| Founded | 2010 | 2013 |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in TherapyNotes
- Electronic Health Records
- Scheduling
- Billing
- Patient Portal
- Telehealth
- Outcome Tracking
- Clearinghouses
- Insurance
Only in BetterHelp
- Video Sessions
- Phone Sessions
- Messaging
- Journaling
- Worksheets
Both cover
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
TherapyNotes
- Patient Carenot BetterHelp
- Medical Recordsnot BetterHelp
- Practice Managementnot BetterHelp
- Telehealthnot BetterHelp
BetterHelp
- Online therapy with licensed mental health professionalsnot TherapyNotes
- Flexible scheduling with messaging, video, phone, and live chat optionsnot TherapyNotes
- Access to 150+ worksheets and therapy support modulesnot TherapyNotes
- Weekly free group seminars with expert therapistsnot TherapyNotes
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
TherapyNotes
- No API access, preventing integration with external systems
- Outdated interface compared to AI-driven competitors
- No native mobile app for iOS or Android
- No bulk actions to update multiple sessions at once
BetterHelp
- Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- Not suitable for minors or those under legal guardianship
- Cannot provide official diagnoses, fulfill court orders, or prescribe medication
- Requires reliable internet access; not appropriate for emergency or crisis situations
Pricing, plan by plan
TherapyNotes
$39/month- Solo$39/month
- Full EHR
- Scheduling
- Patient portal
BetterHelp
$50/weekNo published plan breakdown. See the BetterHelp review.
Which should you pick?
Choose TherapyNotes if
- You need electronic health records.
- You also want scheduling.
Choose BetterHelp if
- You need video sessions.
- You work on Web, iOS, Android.
- You also want phone sessions.
Questions people ask
- Is TherapyNotes or BetterHelp better?
- Neither clearly leads. TherapyNotes starts at $39/month and BetterHelp at $50/week, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, TherapyNotes or BetterHelp?
- TherapyNotes starts at $39/month and BetterHelp at $50/week.
- Does TherapyNotes or BetterHelp run on more platforms?
- TherapyNotes runs on Web. BetterHelp runs on Web, iOS, Android.
- What is TherapyNotes best used for?
- TherapyNotes is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what BetterHelp is typically brought in for.
- What can TherapyNotes do that BetterHelp cannot?
- TherapyNotes covers Electronic Health Records, Scheduling, Billing, Patient Portal. BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
Answered from the vendors’ own pages
TherapyNotes: Does TherapyNotes integrate with other applications?
TherapyNotes has zero API availability and cannot connect to external systems including marketing platforms, CRMs, or data dashboards. Unlike competitors, it lacks integration capabilities.
SourceTherapyNotes: What are TherapyNotes pricing plans?
TherapyNotes charges $69/month for a solo practitioner plan and $79/month for the first clinician in a group with $50/month per additional clinician. A 30-day free trial is included with every plan.
SourceTherapyNotes: Does TherapyNotes include telehealth?
Yes. TherapyNotes includes Basic Telehealth at no extra cost on every plan, with standard-definition video for up to 2 participants. Premium Telehealth with full HD, screen sharing, and closed captions costs $15 per clinician per month.
Source