CRM & Sales · head to head
Streak vs Bitrix24
The short version
- Each has a real cost: Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan; Bitrix24 the free plan is limited to 2 users and 5 GB of storage
- They diverge on capability: Streak covers Pipeline management, Bitrix24 covers Contact management.
Where they differ
Only the attributes on which Streak and Bitrix24 actually diverge.
Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (CRM & Sales).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Streak
- Pipeline management
- Email tracking
- Document tracking
- Live engagement metrics
- Gmail
- Outlook
- Google Sheets
- English language support
Only in Bitrix24
- Contact management
- Sales pipeline
- Service desk
- Project management
- Chat
- Mobile app
- Zapier
- Google Apps
Both cover
- Automation
- Slack
- GDPR
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Streak
- Managing sales pipelines directly inside Gmailnot Bitrix24
- Tracking email opens and running mail merges from an inboxnot Bitrix24
Bitrix24
- CRM and sales pipeline management for a small businessnot Streak
- Team chat, tasks and project management in one suitenot Streak
- Telephony and email integrated with customer recordsnot Streak
- Document storage and collaborationnot Streak
- Workflow automation and HR records on the higher tiersnot Streak
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Streak
- The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
- Free mail merge is capped at 50 a day
- The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
- Integrations require a paid plan
Bitrix24
- The free plan is limited to 2 users and 5 GB of storage
- Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
- Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
- Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
- SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month
Pricing, plan by plan
Streak
Free- FreeFree
- Basic CRM
- Pipeline management
- Professional$10/month
- Everything in Free
- Email tracking
- Automation
- Business$50/month
- Everything in Professional
- Advanced features
Bitrix24
Free- FreeFree
- Up to 12 users
- Basic CRM
- Chat
- Basic$39/month
- Everything in Free
- Sales automation
- Customer portal
- Standard$99/month
- Everything in Basic
- Advanced automation
- Custom fields
- Professional$199/month
- Everything in Standard
- Dedicated support
Which should you pick?
Choose Streak if
- You need pipeline management.
- You want to start without paying.
- You also want email tracking.
Choose Bitrix24 if
- You need contact management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sales pipeline.
Questions people ask
- Is Streak or Bitrix24 better?
- Neither clearly leads. Streak starts at Free and Bitrix24 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Streak or Bitrix24?
- Streak starts at Free and Bitrix24 at Free.
- Does Streak or Bitrix24 run on more platforms?
- Streak runs on Web. Bitrix24 runs on Web, Ios, Android.
- Can I use Streak for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Streak best used for?
- Streak is most often used for managing sales pipelines directly inside gmail, tracking email opens and running mail merges from an inbox. Of those, managing sales pipelines directly inside gmail and tracking email opens and running mail merges from an inbox are not what Bitrix24 is typically brought in for.
- What can Streak do that Bitrix24 cannot?
- Streak covers Pipeline management, Email tracking, Document tracking, Live engagement metrics. Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Both handle Automation, Slack, GDPR, Cloud deployment.