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Software · head to head

SAP for Government vs Citizen

SAP for Government logo

SAP for Government

Software

Intelligent Enterprise for Public Sector

From
$8000/month
Rated
-
Full reviewWebsite
Citizen logo

Citizen

Software

Real-time Safety Alerts

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Citizen has a free tier, so it costs nothing to try first.
  • Each has a real cost: SAP for Government sAP's own G-Cloud 14 SuccessFactors pricing document lists Employee Central at £59.76 per user per year for the public sector, with Recruiting and Onboarding modules charged per transaction at £142.00 and £72.00 respectively; Citizen the App Store listing for Citizen: Safety & Live Video (seller sp0n, Inc., matched) states the base app is free but gates police/fire scanner audio, detailed incident archives and multiple alert zones behind a Citizen Premium subscription tier, whose price is not disclosed in the listing.
  • They diverge on capability: SAP for Government covers Financial Management, Citizen covers Real-time Alerts.

Where they differ

Only the attributes on which SAP for Government and Citizen actually diverge.

Attributes where SAP for Government and Citizen differ
AttributeSAP for GovernmentCitizen
Starting price$8000/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Desktop, MobileIos, Android
Founded19722016

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SAP for Government

  • Financial Management
  • Procurement
  • Human Resources
  • Analytics
  • Grants Management
  • Microsoft
  • Oracle
  • Third-party Systems

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

What people use each for

The jobs each tool is most often brought in to do.

SAP for Government

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Citizen

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SAP for Government

  • SAP's own G-Cloud 14 SuccessFactors pricing document lists Employee Central at £59.76 per user per year for the public sector, with Recruiting and Onboarding modules charged per transaction at £142.00 and £72.00 respectively
  • RISE with SAP is listed on G-Cloud 14 as a subscription requiring a minimum three year contract term, per SAP's own pricing document

Citizen

  • The App Store listing for Citizen: Safety & Live Video (seller sp0n, Inc., matched) states the base app is free but gates police/fire scanner audio, detailed incident archives and multiple alert zones behind a Citizen Premium subscription tier, whose price is not disclosed in the listing.

Pricing, plan by plan

SAP for Government

$8000/month
  • Government Cloud$8000/month
    • ERP
    • Financial Management
    • Analytics

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

Which should you pick?

Choose SAP for Government if

  • You need financial management.
  • You work on Web, Desktop, Mobile.
  • You also want procurement.
SAP for Government review

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.
Citizen review

Questions people ask

Is SAP for Government or Citizen better?
Neither clearly leads. SAP for Government starts at $8000/month and Citizen at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SAP for Government or Citizen?
Citizen has a free tier; the other does not. Paid plans start at $8000/month for SAP for Government and Free for Citizen.
Does SAP for Government or Citizen run on more platforms?
SAP for Government runs on Web, Desktop, Mobile. Citizen runs on Ios, Android.
Can I use Citizen for free?
Yes. Citizen has a free tier, so you can try it without paying. SAP for Government starts at $8000/month.
What is SAP for Government best used for?
SAP for Government is most often used for citizen services, records management, public safety, civic engagement.
What can SAP for Government do that Citizen cannot?
SAP for Government covers Financial Management, Procurement, Human Resources, Analytics. Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map.
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Related pages

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