Software · head to head
Pipedrive vs Bill.com
The short version
- Only Bill.com has a free tier, so it costs nothing to try first.
- Each has a real cost: Pipedrive email account connectivity restricted to maximum of five email accounts per user; Bill.com limited customization of approval workflows and user permissions for complex business needs
- They diverge on capability: Pipedrive covers Visual pipeline, Bill.com covers AP automation.
Where they differ
Only the attributes on which Pipedrive and Bill.com actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Pipedrive
- Visual pipeline
- Deal tracking
- Activity reminders
- Email integration
- Mobile apps
- Reporting
- Goal tracking
- Lead management
Only in Bill.com
- AP automation
- AR automation
- Payment processing
- Approval workflows
- Document management
- Vendor management
- Cash flow insights
- Mobile approvals
Both cover
- SOC2
What people use each for
The jobs each tool is most often brought in to do.
Pipedrive
- Sales pipeline management with kanban-style dashboardsnot Bill.com
- Multi-channel communication with email and calendar syncnot Bill.com
- Sales automation for small to mid-market teamsnot Bill.com
Bill.com
- Invoice processingnot Pipedrive
- Bill paymentsnot Pipedrive
- Vendor paymentsnot Pipedrive
- Cash flow managementnot Pipedrive
- Financial automationnot Pipedrive
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Pipedrive
- Email account connectivity restricted to maximum of five email accounts per user
Bill.com
- Limited customization of approval workflows and user permissions for complex business needs
- Limited international payment capabilities compared to specialists like Tipalti
- Customer support response times are slow, with agents often lacking product expertise
Pricing, plan by plan
Pipedrive
On requestNo published plan breakdown. See the Pipedrive review.
Bill.com
Free- Essentials$49/month
- Core AP and AR functionality
- Manual CSV import/export
- Team$65/month
- Automatic 2-way sync with QuickBooks Online, Xero
- Corporate$89/month
- Procurement features
- Custom approval policies
- Sync with NetSuite, Dynamics
Which should you pick?
Choose Pipedrive if
- You need visual pipeline.
- You work on Web, iOS, Android.
- You also want deal tracking.
Choose Bill.com if
- You need ap automation.
- You want to start without paying.
- You also want ar automation.
Questions people ask
- Is Pipedrive or Bill.com better?
- Neither clearly leads. Pipedrive starts at On request and Bill.com at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Pipedrive or Bill.com?
- Bill.com has a free tier; the other does not. Paid plans start at On request for Pipedrive and Free for Bill.com.
- Does Pipedrive or Bill.com run on more platforms?
- Pipedrive runs on Web, iOS, Android. Bill.com runs on Web.
- Can I use Bill.com for free?
- Yes. Bill.com has a free tier, so you can try it without paying. Pipedrive starts at On request.
- What is Pipedrive best used for?
- Pipedrive is most often used for sales pipeline management with kanban-style dashboards, multi-channel communication with email and calendar sync, sales automation for small to mid-market teams. Of those, sales pipeline management with kanban-style dashboards and multi-channel communication with email and calendar sync are not what Bill.com is typically brought in for.
- What can Pipedrive do that Bill.com cannot?
- Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Bill.com covers AP automation, AR automation, Payment processing, Approval workflows. Both handle SOC2.
Answered from the vendors’ own pages
Bill.com: What payment methods does Bill.com support?
Bill.com supports ACH transfers, checks, corporate cards, and international transfers. ACH payments cost $0.59 per transaction, checks cost $1.99, and card payments incur a 2.9% fee.
SourceBill.com: Does Bill.com offer a free tier?
Yes. Bill.com offers a free Spend & Expense plan for access to credit lines from $1,000-$5M with corporate cards, budgets, and expense tracking.
SourceBill.com: Which accounting systems does Bill.com integrate with?
Bill.com integrates with QuickBooks Online, QuickBooks Enterprise, Oracle NetSuite, Sage Intacct, Microsoft Dynamics, and Xero, with automatic two-way syncing on most plans.
Source