CRM & Sales · head to head
Mixmax vs Capsule
The short version
- Only Mixmax has a free tier, so it costs nothing to try first.
- Each has a real cost: Mixmax free plan severely limits email tracking to 20 emails per month; Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
- They diverge on capability: Mixmax covers Email tracking, Capsule covers Contact management.
Where they differ
Only the attributes on which Mixmax and Capsule actually diverge.
Identical on both: pricing model (subscription), user rating (Not yet rated), category (CRM & Sales).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Mixmax
- Email tracking
- Meeting scheduling
- Email sequences
- Templates
- Mail merge
- Gmail
- Salesforce
- HubSpot
Only in Capsule
- Contact management
- Deal tracking
- Task management
- Email sync
- Activity timeline
- Zapier
- Google Apps
- GDPR
Both cover
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Mixmax
- Email outreachnot Capsule
- Meeting schedulingnot Capsule
- Follow-up automationnot Capsule
- Sales trackingnot Capsule
Capsule
- Simple contact and pipeline CRM for a small teamnot Mixmax
- Tracking deals and follow-up tasksnot Mixmax
- Linking emails and notes to contact recordsnot Mixmax
- Multiple sales pipelines on the paid tiersnot Mixmax
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Mixmax
- Free plan severely limits email tracking to 20 emails per month
- Download tracking in Outlook only works through web app, not desktop
- Tracking indicators not supported for Outlook desktop users
- Limited integration with email clients beyond Gmail
Capsule
- The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
- Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
- Per-user prices are not shown as figures on the pricing page, only as tier names
- Ultimate is quote-only
Pricing, plan by plan
Mixmax
Free- FreeFree
- Email tracking (100/mo)
- Basic scheduling
- Email templates
- SMB$34/month
- Unlimited tracking
- Sequences
- Mail merge
- Growth$65/month
- All SMB features
- Automation rules
- Dialer
- EnterpriseFree
- All Growth features
- Admin controls
- SSO
Capsule
$19/month- Starter$19/month
- Contact management
- Task tracking
- Professional$39/month
- Everything in Starter
- Pipeline management
- Reporting
- Enterprise$99/month
- Everything in Professional
- Custom fields
- API access
Which should you pick?
Choose Mixmax if
- You need email tracking.
- You want to start without paying.
- You work on Web, Gmail.
- You also want meeting scheduling.
Choose Capsule if
- You need contact management.
- You work on Web, Ios, Android.
- You also want deal tracking.
Questions people ask
- Is Mixmax or Capsule better?
- Neither clearly leads. Mixmax starts at Free and Capsule at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Mixmax or Capsule?
- Mixmax has a free tier; the other does not. Paid plans start at Free for Mixmax and $19/month for Capsule.
- Does Mixmax or Capsule run on more platforms?
- Mixmax runs on Web, Gmail. Capsule runs on Web, Ios, Android.
- Can I use Mixmax for free?
- Yes. Mixmax has a free tier, so you can try it without paying. Capsule starts at $19/month.
- What is Mixmax best used for?
- Mixmax is most often used for email outreach, meeting scheduling, follow-up automation, sales tracking. Of those, email outreach and meeting scheduling are not what Capsule is typically brought in for.
- What can Mixmax do that Capsule cannot?
- Mixmax covers Email tracking, Meeting scheduling, Email sequences, Templates. Capsule covers Contact management, Deal tracking, Task management, Email sync. Both handle Slack, Web support.
Answered from the vendors’ own pages
Mixmax: Does Mixmax integrate with Gmail?
Yes. Mixmax is a Chrome extension that integrates directly with Gmail and Google Workspace. It adds email tracking, templates, meeting scheduling, and workflow automation features directly into Gmail.
SourceMixmax: What email tracking does Mixmax provide?
Mixmax tracks email opens, clicks, and downloads in real time. The free plan includes tracking for up to 20 emails per month, while paid plans offer unlimited tracking across all emails.
SourceMixmax: What does Mixmax cost?
Mixmax offers a free plan with limited tracking (20 emails/month) and basic features. Paid plans include Inbox Copilot, Engagement Copilot, and Mixmax Suite with unlimited tracking and advanced automation.
Source