Softwr

Software · head to head

Acast vs Customer.io

Acast logo

Acast

Software

Enterprise podcast hosting and advertising

From
On request
Rated
-
Full reviewWebsite
Customer.io logo

Customer.io

Software

Data-driven messaging for teams getting started, scaling and beyond

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Acast the free Starter tier is limited to 1 show and 5 episodes; unlimited episodes require making the show available in Acast's advertising marketplace; Customer.io essentials plan caps at 5,000 profiles (people and objects) and 1,000,000 monthly emails, with overages billed at $0.12 per 1,000 emails beyond that

Where they differ

Only the attributes on which Acast and Customer.io actually diverge.

Attributes where Acast and Customer.io differ
AttributeAcastCustomer.io
Pricing modelquotesubscription
Founded2014Unknown

Identical on both: starting price (On request), free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acast

  • Enterprise hosting
  • Dynamic ad insertion
  • Sponsorship platform
  • Analytics
  • Monetization
  • API access
  • All podcast platforms
  • Advertising networks

Only in Customer.io

Nothing recorded that Acast does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Acast

  • Hosting and distributing a podcast to all major listening appsnot Customer.io
  • Monetising episodes through the Acast advertising marketplace and sponsorshipsnot Customer.io
  • Publishing video podcast episodes alongside audionot Customer.io

Customer.io

No use cases recorded yet. See the Customer.io review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acast

  • The free Starter tier is limited to 1 show and 5 episodes; unlimited episodes require making the show available in Acast's advertising marketplace
  • Multiple shows require the paid Influencer plan at $14.99 per month billed annually or $25 per month billed monthly
  • Team management, prioritised support and the Publishing API require the Pro plan at $29.99 per month billed annually or $40 per month monthly
  • Publishing video episodes to Apple Podcasts requires the Video plan at $39.99 per month billed annually or $50 per month monthly
  • The Video plan includes only 10,000 monthly video views
  • A payment card is required to sign up even for the free tier
  • The Creator Network tier is quote only with no published price

Customer.io

  • Essentials plan caps at 5,000 profiles (people and objects) and 1,000,000 monthly emails, with overages billed at $0.12 per 1,000 emails beyond that
  • Standard and Premium tiers show custom pricing only, and Enterprise is negotiated rate, so three of the four published tiers require a sales conversation
  • Monthly plans accept credit card only; annual billing via invoice (ACH/wire) requires the annual commitment

Pricing, plan by plan

Acast

On request
  • Enterprise$undefined/month
    • Unlimited hosting
    • Dynamic ad insertion
    • Sponsorship marketplace

Customer.io

On request

No published plan breakdown. See the Customer.io review.

Which should you pick?

Choose Acast if

  • You need enterprise hosting.
  • You also want dynamic ad insertion.
Acast review

Choose Customer.io if

Nothing in the data separates Customer.io from Acast on the points above - pick on price and on how each one feels to use.

Customer.io review

Questions people ask

Is Acast or Customer.io better?
Neither clearly leads. Acast starts at On request and Customer.io at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acast or Customer.io?
Acast starts at On request and Customer.io at On request.
Does Acast or Customer.io run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Acast best used for?
Acast is most often used for hosting and distributing a podcast to all major listening apps, monetising episodes through the acast advertising marketplace and sponsorships, publishing video podcast episodes alongside audio. Of those, hosting and distributing a podcast to all major listening apps and monetising episodes through the acast advertising marketplace and sponsorships are not what Customer.io is typically brought in for.
What can Acast do that Customer.io cannot?
Acast covers Enterprise hosting, Dynamic ad insertion, Sponsorship platform, Analytics.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Acast

More on Customer.io

Keep looking

Other head to heads