Software · head to head
Woopra vs Countly
The short version
- Each has a real cost: Woopra the entry Pro plan starts at $999 per month, and no lower or free tier is published; Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit
- They diverge on capability: Woopra covers Real-time analytics, Countly covers Event tracking.
Where they differ
Only the attributes on which Woopra and Countly actually diverge.
Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Woopra
- Real-time analytics
- Customer tracking
- Segmentation
- Automation
- Salesforce
- HubSpot
- GDPR
- English language support
Only in Countly
- Event tracking
- Crash reporting
- Analytics dashboard
- User retention
- Open-source
- On-premise deployment
- Mobile support
- Api support
Both cover
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Woopra
- Tracking individual customer journeys across web, app and support touchpointsnot Countly
- Product and behavioural analytics with retention and funnel reportsnot Countly
- Triggering downstream actions from customer behaviournot Countly
Countly
- Product analytics for mobile and web applicationsnot Woopra
- Self hosting analytics where data cannot leave the organisationnot Woopra
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Woopra
- The entry Pro plan starts at $999 per month, and no lower or free tier is published
- Single Sign-On requires the Enterprise plan
- Data warehouse sync, data governance, organisation-level B2B tracking and the AI prediction features are Enterprise only
- Pro is capped at 50 user seats and 2 years of data retention
- Dedicated support and onboarding are Enterprise only; Pro gets online support
- Enterprise is custom priced with no published rate
Countly
- The private cloud plan starts at $175 a month and is described as usage based without stating the unit
- No event cap, data point limit or user limit is published for either paid plan
- The self hosted Enterprise edition is custom priced and billed annually
- Adaptivity and intelligence features are separately priced add ons on the cheaper plan
Pricing, plan by plan
Woopra
Free- FreeFree
- Real-time analytics
- Basic dashboards
Countly
Free- Open SourceFree
- Open-source
- Self-hosted
- Full features
Which should you pick?
Choose Woopra if
- You need real-time analytics.
- You want to start without paying.
- You also want customer tracking.
Choose Countly if
- You need event tracking.
- You want to start without paying.
- You work on Web, Mobile, Api.
- You also want crash reporting.
Questions people ask
- Is Woopra or Countly better?
- Neither clearly leads. Woopra starts at Free and Countly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Woopra or Countly?
- Woopra starts at Free and Countly at Free.
- Does Woopra or Countly run on more platforms?
- Woopra runs on Web. Countly runs on Web, Mobile, Api.
- Can I use Woopra for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Woopra best used for?
- Woopra is most often used for tracking individual customer journeys across web, app and support touchpoints, product and behavioural analytics with retention and funnel reports, triggering downstream actions from customer behaviour. Of those, tracking individual customer journeys across web, app and support touchpoints and product and behavioural analytics with retention and funnel reports are not what Countly is typically brought in for.
- What can Woopra do that Countly cannot?
- Woopra covers Real-time analytics, Customer tracking, Segmentation, Automation. Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Both handle Cloud deployment, Web support.