Software · head to head
TherapyNotes vs Amwell
Amwell
Software
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
The short version
- Each has a real cost: TherapyNotes no API access, preventing integration with external systems; Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
- They diverge on capability: TherapyNotes covers Electronic Health Records, Amwell covers Video Consultations.
Where they differ
Only the attributes on which TherapyNotes and Amwell actually diverge.
| Attribute | TherapyNotes | Amwell |
|---|---|---|
| Starting price | $39/month | $99/visit |
| Platforms | Web | Web, Mobile |
| Founded | 2010 | 2002 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in TherapyNotes
- Electronic Health Records
- Scheduling
- Billing
- Patient Portal
- Telehealth
- Outcome Tracking
- Clearinghouses
- Insurance
Only in Amwell
- Video Consultations
- Phone Consultations
- Mental Health Services
- Prescription Services
- Digital Prescriptions
- EHR Systems
- Health Plans
Both cover
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
TherapyNotes
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Amwell
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
TherapyNotes
- No API access, preventing integration with external systems
- Outdated interface compared to AI-driven competitors
- No native mobile app for iOS or Android
- No bulk actions to update multiple sessions at once
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Pricing, plan by plan
TherapyNotes
$39/month- Solo$39/month
- Full EHR
- Scheduling
- Patient portal
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Which should you pick?
Choose TherapyNotes if
- You need electronic health records.
- You also want scheduling.
Choose Amwell if
- You need video consultations.
- You work on Web, Mobile.
- You also want phone consultations.
Questions people ask
- Is TherapyNotes or Amwell better?
- Neither clearly leads. TherapyNotes starts at $39/month and Amwell at $99/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, TherapyNotes or Amwell?
- TherapyNotes starts at $39/month and Amwell at $99/visit.
- Does TherapyNotes or Amwell run on more platforms?
- TherapyNotes runs on Web. Amwell runs on Web, Mobile.
- What is TherapyNotes best used for?
- TherapyNotes is most often used for patient care, medical records, practice management, telehealth.
- What can TherapyNotes do that Amwell cannot?
- TherapyNotes covers Electronic Health Records, Scheduling, Billing, Patient Portal. Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Both handle HIPAA, SOC2, Cloud deployment, Web support.
Answered from the vendors’ own pages
TherapyNotes: Does TherapyNotes integrate with other applications?
TherapyNotes has zero API availability and cannot connect to external systems including marketing platforms, CRMs, or data dashboards. Unlike competitors, it lacks integration capabilities.
SourceTherapyNotes: What are TherapyNotes pricing plans?
TherapyNotes charges $69/month for a solo practitioner plan and $79/month for the first clinician in a group with $50/month per additional clinician. A 30-day free trial is included with every plan.
SourceTherapyNotes: Does TherapyNotes include telehealth?
Yes. TherapyNotes includes Basic Telehealth at no extra cost on every plan, with standard-definition video for up to 2 participants. Premium Telehealth with full HD, screen sharing, and closed captions costs $15 per clinician per month.
Source