Healthcare & Medical · head to head
Teladoc Health vs Athenahealth
Teladoc Health
Healthcare & Medical
Virtual healthcare platform for telehealth and telemedicine
- From
- $89/visit
- Rated
- -
Athenahealth
Healthcare & Medical
Cloud-based medical practice management
- From
- $140/month
- Rated
- -
The short version
- Each has a real cost: Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans; Athenahealth high implementation costs ranging up to $50,000+ for enterprise deployments
- They diverge on capability: Teladoc Health covers Video Consultations, Athenahealth covers Electronic Health Records.
Where they differ
Only the attributes on which Teladoc Health and Athenahealth actually diverge.
| Attribute | Teladoc Health | Athenahealth |
|---|---|---|
| Starting price | $89/visit | $140/month |
| Founded | 2002 | 1997 |
Identical on both: pricing model (Unknown), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Teladoc Health
- Video Consultations
- Phone Consultations
- Messaging
- Prescription Services
- Mental Health
- Chronic Care
- EHR Systems
- Health Plans
Only in Athenahealth
- Electronic Health Records
- Medical Billing
- Patient Engagement
- Telehealth
- Analytics
- Labs
- Pharmacies
- Clearinghouses
Both cover
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Teladoc Health
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Athenahealth
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Teladoc Health
- Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
- Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
- Cannot handle medical emergencies; users must call 911 for emergency care
Athenahealth
- High implementation costs ranging up to $50,000+ for enterprise deployments
- Pricing tiers not transparently listed, requiring custom quotes
Pricing, plan by plan
Teladoc Health
$89/visitNo published plan breakdown. See the Teladoc Health review.
Athenahealth
$140/monthNo published plan breakdown. See the Athenahealth review.
Which should you pick?
Choose Teladoc Health if
- You need video consultations.
- You work on Web, iOS, Android.
- You also want phone consultations.
Choose Athenahealth if
- You need electronic health records.
- You work on Web, iOS, Android.
- You also want medical billing.
Questions people ask
- Is Teladoc Health or Athenahealth better?
- Neither clearly leads. Teladoc Health starts at $89/visit and Athenahealth at $140/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Teladoc Health or Athenahealth?
- Teladoc Health starts at $89/visit and Athenahealth at $140/month.
- Does Teladoc Health or Athenahealth run on more platforms?
- Both run on Web, iOS, Android, so platform support will not decide this one for you.
- What is Teladoc Health best used for?
- Teladoc Health is most often used for patient care, medical records, practice management, telehealth.
- What can Teladoc Health do that Athenahealth cannot?
- Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Athenahealth covers Electronic Health Records, Medical Billing, Patient Engagement, Telehealth. Both handle HIPAA, SOC2, Cloud deployment, Web support.
Answered from the vendors’ own pages
Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?
No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.
SourceAthenahealth: What platforms does Athenahealth serve?
Athenahealth's athenaOne serves small to medium-sized physician practices and hospitals with integrated clinical, financial, and operational workflows.
SourceTeladoc Health: How quickly can I get an appointment with Teladoc?
For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.
SourceAthenahealth: What is the pricing model for athenaOne?
Athenahealth uses customized pricing with percent-based or encounter-based models. Starting price reported at $140/month with implementation costs ranging from $5,000-$20,000 for small businesses.
SourceTeladoc Health: What medications can Teladoc providers prescribe?
Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.
SourceAthenahealth: Does Athenahealth include revenue cycle management?
Yes, athenaOne includes network-driven claims scrubbing with 95%+ first-pass rates, denial management, and A/R optimization.
SourceTeladoc Health: What is the cost of Teladoc visits without insurance?
General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.
SourceAthenahealth: What patient engagement features does Athenahealth offer?
Athenahealth provides athenaCommunicator for patient portals, automated appointment reminders, online scheduling, telehealth integration, digital intake, and broadcast messaging.
SourceAthenahealth: How many pre-built integrations does Athenahealth have?
Athenahealth's marketplace includes over 250 pre-integrated third-party apps, allowing practices to extend functionality without custom development.
Source