SugarCRM vs Mixmax
A comprehensive head-to-head comparison of two leading crm & sales solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose SugarCRM if you need Contact management and prefer comprehensive paid features. Choose Mixmax if you prioritize Email tracking and want a free tier to start. Mixmax has a higher user rating (4.5 vs 4.0).
SugarCRM vs Mixmax: At a Glance
Feature Comparison: SugarCRM vs Mixmax
| Feature | SugarCRM | Mixmax |
|---|---|---|
| Contact management | ||
| Sales pipeline | ||
| Lead management | ||
| Marketing automation | ||
| Customer service | ||
| Reporting | ||
| Mobile app | ||
| Salesforce | ||
| HubSpot | ||
| Slack | ||
| Zapier | ||
| Microsoft 365 | ||
| SOC2 | ||
| GDPR | ||
| ISO27001 | ||
| Email tracking | ||
| Meeting scheduling | ||
| Email sequences | ||
| Templates | ||
| Mail merge | ||
| Gmail | ||
| Pipedrive | ||
| SOC 2 Type II | ||
| GDPR compliant | ||
| Web support | ||
| Gmail support |
SugarCRM vs Mixmax: Pricing Breakdown
SugarCRM Pricing
Model: per-user
- Sales automation
- Contact management
- Everything in Professional
- Marketing automation
- Customer service
- Everything in Business
- Advanced customization
- Dedicated support
Mixmax Pricing
Model: per-user
- Email tracking (100/mo)
- Basic scheduling
- Email templates
- Unlimited tracking
- Sequences
- Mail merge
- Salesforce integration
- All SMB features
- Automation rules
- Dialer
- Advanced analytics
- All Growth features
- Admin controls
- SSO
- Custom support
Pros and Cons
SugarCRM
Pros
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Contact management functionality
- Strong Sales pipeline functionality
Cons
- No free plan available
- May require time to learn advanced features
Mixmax
Pros
- Highly rated by users (4.5/5)
- Free plan available to get started
- Rich feature set with 14+ capabilities
- Strong Email tracking functionality
- Strong Meeting scheduling functionality
Cons
- May require time to learn advanced features
Who Should Use SugarCRM vs Mixmax?
Choose SugarCRM if you:
- Need Contact management
- Have a budget of $40/month+
- Work primarily on Web and Ios
- Value Sales pipeline
Choose Mixmax if you:
- Need Email tracking
- Want to start for free
- Work primarily on Web and Gmail
- Value Meeting scheduling
Frequently Asked Questions: SugarCRM vs Mixmax
Is SugarCRM better than Mixmax?
It depends on your needs. SugarCRM has a 4.0/5 user rating while Mixmax has 4.5/5. SugarCRM excels in Contact management and Sales pipeline, while Mixmax stands out with Email tracking and Meeting scheduling. Consider your budget ($40/month vs Free), platform needs, and specific feature requirements.
Which is cheaper, SugarCRM or Mixmax?
SugarCRM starts at $40/month. Mixmax offers a free plan and starts at Free. Mixmax has a clear pricing advantage with its free tier.
Can I use SugarCRM and Mixmax together?
While both are crm & sales tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core crm & sales needs.
What are the main differences between SugarCRM and Mixmax?
The key differences include: pricing model (per-user vs per-user), platform support (Web, Ios, Android vs Web, Gmail), and feature focus. SugarCRM emphasizes Contact management, Sales pipeline, Lead management while Mixmax focuses on Email tracking, Meeting scheduling, Email sequences. User ratings differ slightly: 4.0 vs 4.5 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both SugarCRM and Mixmax.