All industries · head to head
Slack vs Folk
Folk
All industries
The CRM that works for you, not the other way around
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Slack 90-day message history limit on free plan results in important conversations disappearing; Folk no native mobile app, only works through mobile browser which is not optimized for phones
- They diverge on capability: Slack covers Channels, Folk covers Contact management.
Where they differ
Only the attributes on which Slack and Folk actually diverge.
Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated), category (All industries).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Slack
- Channels
- Direct messaging
- Voice & video calls
- Screen sharing
- File sharing
- Search
- Workflow builder
- Slack Connect
Only in Folk
- Contact management
- Email tracking
- Mail merge
- Chrome extension
- Tags & groups
- Notes & activities
- Import/export
- Search & filters
What people use each for
The jobs each tool is most often brought in to do.
Slack
- Team communicationnot Folk
- Project coordinationnot Folk
- Customer supportnot Folk
- Remote worknot Folk
- Cross-functional collaborationnot Folk
Folk
- Contact managementnot Slack
- Sales outreachnot Slack
- Networkingnot Slack
- Recruitmentnot Slack
- Investor relationsnot Slack
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Slack
- 90-day message history limit on free plan results in important conversations disappearing
- Per-user pricing becomes expensive quickly for larger teams
- Notification overload with 78% of employees feeling overwhelmed by notifications
- Mobile app performance issues including lag and slow syncing
- Huddles limited to 50 people and cannot be recorded
- Requires dedicated video conferencing service for formal meetings and webinars
Folk
- No native mobile app, only works through mobile browser which is not optimized for phones
- Limited workflow automation capabilities compared to enterprise CRMs
- No automatic phone call tracking, requires manual entry
- Limited reporting and analytics features
- Monthly caps on email sends and enrichment credits on lower tiers
- LinkedIn Chrome extension sometimes has synchronization problems
- Email sent through Folk sometimes doesn't appear as sent in user's Outlook account
Pricing, plan by plan
Slack
FreeNo published plan breakdown. See the Slack review.
Folk
Free- Standard$24/month
- Pipeline management
- Email campaigns
- Contact enrichment
- Premium$48/month
- Custom objects
- Email sequences
- Dashboards
- Enterprise$80/month
- Dedicated account manager
- Custom integrations
- Priority support
Which should you pick?
Choose Slack if
- You need channels.
- You want to start without paying.
- You work on Web, iOS, Android, macOS, Windows, Linux.
- You also want direct messaging.
Choose Folk if
- You need contact management.
- You want to start without paying.
- You also want email tracking.
Questions people ask
- Is Slack or Folk better?
- Neither clearly leads. Slack starts at Free and Folk at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Slack or Folk?
- Slack starts at Free and Folk at Free.
- Does Slack or Folk run on more platforms?
- Slack runs on Web, iOS, Android, macOS, Windows, Linux. Folk runs on Web.
- Can I use Slack for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Slack best used for?
- Slack is most often used for team communication, project coordination, customer support, remote work. Of those, team communication and project coordination are not what Folk is typically brought in for.
- What can Slack do that Folk cannot?
- Slack covers Channels, Direct messaging, Voice & video calls, Screen sharing. Folk covers Contact management, Email tracking, Mail merge, Chrome extension.
Answered from the vendors’ own pages
Slack: Does Slack have a free plan?
Yes, Slack offers a free plan indefinitely with no credit card required. Free users get 90-day message history, up to 10 app integrations, and 1:1 huddles.
SourceFolk: What are Folk's pricing plans?
Folk offers three plans: Standard at $24/month per member (billed annually), Premium at $48/month with custom objects and email sequences, and Enterprise from $80/month with advanced security and dedicated support. New workspaces get a 2-week free trial with all Premium features.
SourceSlack: What are Slack's pricing plans?
Slack offers Free, Pro ($7.25/user/month with annual billing), Business+ ($12.50/user/month), and Enterprise Grid (custom pricing). Monthly billing costs approximately 20% more than annual.
SourceFolk: Does Folk offer a mobile app?
Folk does not have native iOS or Android apps. The web interface technically works on mobile browsers but is built primarily for desktop use.
SourceSlack: Does Slack support offline use?
Slack is a cloud-based platform and does not support robust offline work. Internet connectivity is required to access messages and collaborate.
SourceFolk: Does Folk track phone calls automatically?
No, Folk does not automatically track phone calls. All call interactions must be manually entered into the system.
SourceSlack: What integrations does Slack support?
Slack integrates with 43+ apps on average per team, including Google Drive, ChatGPT, Vercel, Asana, GitHub, and many others through their app marketplace.
SourceFolk: What integrations does Folk support?
Folk supports over 5,000 integrations through platforms like Zapier and Make. It includes native email, calendar, and WhatsApp sync, LinkedIn extension, and can enrich contact data using its built-in enrichment tool.
Source