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E-commerce & Retail · head to head

SAP Commerce Cloud vs Revel

SAP Commerce Cloud logo

SAP Commerce Cloud

E-commerce & Retail

Enterprise commerce platform by SAP

From
$75000/year
Rated
-
Full reviewWebsite
Revel logo

Revel

E-commerce & Retail

iPad-based point of sale system

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SAP Commerce Cloud requires significant implementation and integration effort; Revel mandatory use of Revel Advantage payment processing for new customers with no viable alternatives
  • They diverge on capability: SAP Commerce Cloud covers B2B and B2C commerce, Revel covers iPad point of sale.

Where they differ

Only the attributes on which SAP Commerce Cloud and Revel actually diverge.

Attributes where SAP Commerce Cloud and Revel differ
AttributeSAP Commerce CloudRevel
Starting price$75000/year$99/month
Pricing modelsubscriptionUnknown
PlatformsWeb, CloudiPad, iOS, Web
Founded19972010

Identical on both: free tier (No), user rating (Not yet rated), category (E-commerce & Retail).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SAP Commerce Cloud

  • B2B and B2C commerce
  • Multi-channel selling
  • Product management
  • Order management
  • Inventory optimization
  • Customer analytics
  • Personalization engine
  • API-first architecture

Only in Revel

  • iPad point of sale
  • Inventory management
  • Customer profiles
  • Employee management
  • Sales analytics
  • Loyalty programs
  • Multi-location support
  • Payment processing

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SAP Commerce Cloud

  • Requires significant implementation and integration effort
  • Higher entry cost compared to SaaS alternatives
  • Implementation timeframe extends several months to years

Revel

  • Mandatory use of Revel Advantage payment processing for new customers with no viable alternatives
  • Long-term 3-year contracts with high early termination fees
  • Hidden fees for API access and mobile inventory management app not included in base pricing
  • Frequent system crashes and connectivity issues that disrupt operations
  • Limited ability to retrieve historical data after extended use of the system

Pricing, plan by plan

SAP Commerce Cloud

$75000/year
  • Standard$75000/year
    • B2C ecommerce
    • Multi-channel
    • Inventory management
  • Premium$300000/year
    • All Standard features
    • B2B capabilities
    • Advanced analytics

Revel

$99/month
  • Standard$99/month
    • POS
    • Inventory management
    • Employee management
  • Premium$649/month
    • All standard features
    • Advanced integrations
    • API access

Which should you pick?

Choose SAP Commerce Cloud if

  • You need b2b and b2c commerce.
  • You work on Web, Cloud.
  • You also want multi-channel selling.
SAP Commerce Cloud review

Choose Revel if

  • You need ipad point of sale.
  • You work on iPad, iOS, Web.
  • You also want inventory management.
Revel review

Questions people ask

Is SAP Commerce Cloud or Revel better?
Neither clearly leads. SAP Commerce Cloud starts at $75000/year and Revel at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SAP Commerce Cloud or Revel?
SAP Commerce Cloud starts at $75000/year and Revel at $99/month.
Does SAP Commerce Cloud or Revel run on more platforms?
SAP Commerce Cloud runs on Web, Cloud. Revel runs on iPad, iOS, Web.
What can SAP Commerce Cloud do that Revel cannot?
SAP Commerce Cloud covers B2B and B2C commerce, Multi-channel selling, Product management, Order management. Revel covers iPad point of sale, Inventory management, Customer profiles, Employee management.

Answered from the vendors’ own pages

SAP Commerce Cloud: Does SAP Commerce Cloud include hosting?

Yes. SAP Commerce Cloud includes managed hosting on Microsoft Azure as part of the platform service, providing a production environment and staging environment.

Source
Revel: Does Revel have a free trial?

Revel Systems does not offer a free trial for its standard POS plans. However, Revel+ premium subscriptions include a two-month free trial period.

Source
SAP Commerce Cloud: What integrations does SAP Commerce Cloud support?

SAP Commerce Cloud provides foundation integration options including ImpEx, Data Hub adapter, context-driven services integrations, and Integration APIs. It also integrates with SAP S/4HANA, other SAP CX solutions, and third-party systems through SAP Integration Suite.

Source
Revel: Can Revel work offline?

Yes. Revel uses hybrid architecture to run offline or on a local network, and Always On Mode enables credit card processing during internet outages. The only limitation is that you cannot verify if a credit card has declined until your connection is restored.

Source
Revel: Does Revel integrate with Shopify?

Yes. Revel integrates with Shopify to synchronize inventory levels, automatically transfer sales data, and manage both online and brick-and-mortar stores from a single dashboard.

Source
Revel: What are Revel's typical contract terms?

Revel typically requires 3-year contracts with high early termination fees (ETFs). Users report difficulty canceling and facing steep penalties if they exit before the contract period ends.

Source
Revel: Can I use my own payment processor with Revel?

New customers are almost always required to use Revel Advantage payment processing. Using an outside payment processor is typically not allowed or is heavily penalized.

Source
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Related pages

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