Automation & Integration · head to head
Salesforce Flows vs Jitterbit
Salesforce Flows
Automation & Integration
Automation inside Salesforce
- From
- Free
- Rated
- -
The short version
- Only Salesforce Flows has a free tier, so it costs nothing to try first.
- Each has a real cost: Salesforce Flows not suitable for highly complex scenarios with intricate decision-making or bulk data processing; Jitterbit pricing is not published and requires contacting sales
- They diverge on capability: Salesforce Flows covers Visual flow builder, Jitterbit covers Low-code integration.
Where they differ
Only the attributes on which Salesforce Flows and Jitterbit actually diverge.
| Attribute | Salesforce Flows | Jitterbit |
|---|---|---|
| Starting price | Free | $500/month |
| Pricing model | Unknown | subscription |
| Free tier | Yes | No |
| Platforms | Salesforce Cloud, Web, Mobile | Web, On-premise |
| Founded | 1999 | 2003 |
Identical on both: user rating (Not yet rated), category (Automation & Integration).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Salesforce Flows
- Visual flow builder
- Approvals
- Scheduled actions
- Screen flows
- Multi-step workflows
- Conditional logic
- Salesforce native
- External APIs
Only in Jitterbit
- Low-code integration
- API connectors
- Data transformation
- Real-time sync
- Monitoring
- Scheduling
- 400+ connectors
- Cloud platforms
Both cover
- Error handling
- GDPR
- HIPAA
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Salesforce Flows
- Workflow Automationnot Jitterbit
- Data Integrationnot Jitterbit
- Process Automationnot Jitterbit
- App Integrationnot Jitterbit
- API Connectivitynot Jitterbit
Jitterbit
- Integrating SaaS applications through the Harmony iPaaSnot Salesforce Flows
- EDI exchange with trading partners into an ERPnot Salesforce Flows
- API creation and management with API Managernot Salesforce Flows
- Low-code internal app building with App Buildernot Salesforce Flows
- Automating order-to-cash and lead-to-order workflowsnot Salesforce Flows
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Salesforce Flows
- Not suitable for highly complex scenarios with intricate decision-making or bulk data processing
- No automatic record locking, causing conflicts when multiple users update same records
- Limited error handling compared to Apex
- Requires Enterprise edition or higher for full capabilities
- Auto-launched Flows cannot display screens to users
- Complex dependency management and configuration challenges when deploying between environments
Jitterbit
- Pricing is not published and requires contacting sales
Pricing, plan by plan
Salesforce Flows
Free- Salesforce FreeFree
- 2 user licenses
- Basic workflows
- Limited automation
- Starter$25/user/month
- Sales flows
- Lead routing
- Email marketing analytics
- Professional$100/user/month
- Sales quoting
- Forecasting
- AppExchange access
- Enterprise$165/user/month
- Full Flow Builder
- Custom objects
- Sandboxes
Jitterbit
$500/month- Starter$500/month
- Basic integration
- Professional$1500/month
- Advanced features
- Priority support
- Enterprise$5000/month
- Custom solutions
- Dedicated support
Which should you pick?
Choose Salesforce Flows if
- You need visual flow builder.
- You want to start without paying.
- You work on Salesforce Cloud, Web, Mobile.
- You also want approvals.
Choose Jitterbit if
- You need low-code integration.
- You work on Web, On-premise.
- You also want api connectors.
Questions people ask
- Is Salesforce Flows or Jitterbit better?
- Neither clearly leads. Salesforce Flows starts at Free and Jitterbit at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Salesforce Flows or Jitterbit?
- Salesforce Flows has a free tier; the other does not. Paid plans start at Free for Salesforce Flows and $500/month for Jitterbit.
- Does Salesforce Flows or Jitterbit run on more platforms?
- Salesforce Flows runs on Salesforce Cloud, Web, Mobile. Jitterbit runs on Web, On-premise.
- Can I use Salesforce Flows for free?
- Yes. Salesforce Flows has a free tier, so you can try it without paying. Jitterbit starts at $500/month.
- What is Salesforce Flows best used for?
- Salesforce Flows is most often used for workflow automation, data integration, process automation, app integration. Of those, workflow automation and data integration are not what Jitterbit is typically brought in for.
- What can Salesforce Flows do that Jitterbit cannot?
- Salesforce Flows covers Visual flow builder, Approvals, Scheduled actions, Screen flows. Jitterbit covers Low-code integration, API connectors, Data transformation, Real-time sync. Both handle Error handling, GDPR, HIPAA, Cloud deployment.
Answered from the vendors’ own pages
Salesforce Flows: Which Salesforce editions include Flows?
Salesforce Flow Builder is included in Enterprise Edition ($165/user/month) and above. Professional Edition lacks advanced automation capabilities and Flow Builder access. Starter and lower editions have limited Flow support.
SourceSalesforce Flows: What are the main limitations of Salesforce Flows?
Flows are limited by DML operations (max 150 data elements that modify data), SOQL queries (max 100 data elements that retrieve data), and are not designed for bulk processing. Auto-launched Flows do not support screens and have limited error handling compared to Apex.
SourceSalesforce Flows: Can Salesforce Flows integrate with external systems?
Yes, through MuleSoft connectors and Salesforce API Catalog. Pre-built connectors exist for systems like Asana, and admins can create custom connectors. Complex integrations may still require Apex or third-party platforms.
SourceSalesforce Flows: When was Salesforce Flow redesigned?
Flow Builder was introduced in Spring '19 as a replacement for the previous Flow Designer, providing a more familiar interface similar to other Salesforce Lightning Builder tools.
Source