RingCentral vs Dialpad
A comprehensive head-to-head comparison of two leading telecommunications solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose RingCentral if you need VoIP calling and prefer comprehensive paid features. Choose Dialpad if you prioritize Voice calls and want plans starting at Contact for pricing. Dialpad has a higher user rating (4.4 vs 4.3).
RingCentral vs Dialpad: At a Glance
| Criteria | RingCentral | Dialpad |
|---|---|---|
| User Rating | 4.3 | 4.4 |
| Pricing | $24.99/month | Contact for pricing |
| Pricing Model | per-user | subscription |
| Free Plan | ||
| Platforms | Web, Windows, Macos, Ios, Android | Web, Mobile iOS, Mobile Android, Desktop |
| Category | Telecommunications | Telecommunications |
| Founded | 1999 | 2013 |
Feature Comparison: RingCentral vs Dialpad
| Feature | RingCentral | Dialpad |
|---|---|---|
| VoIP calling | ||
| Video conferencing | ||
| Team messaging | ||
| SMS/MMS | ||
| File storage | ||
| Call recording | ||
| Analytics | ||
| Salesforce | ||
| Microsoft Teams | ||
| Slack | ||
| Zoom | ||
| Google Workspace | ||
| SOC2 | ||
| HIPAA | ||
| ISO27001 | ||
| Voice calls | ||
| Video meeting | ||
| Chat | ||
| HubSpot | ||
| Microsoft 365 | ||
| Zapier | ||
| Web support | ||
| Mobile iOS support | ||
| Mobile Android support | ||
| Desktop support |
RingCentral vs Dialpad: Pricing Breakdown
RingCentral Pricing
Model: per-user
- Calls, meetings, messaging
- Video conferencing
- File sharing
- Calendar
- Everything in Essentials
- Advanced features
- Call recording
- Analytics
Dialpad Pricing
Model: subscription
- Unlimited calls
- Video meeting
- Basic analytics
- Advanced analytics
- Call recording
- Transcription
- Custom features
- Premium support
- SSO
Pros and Cons
RingCentral
Pros
- Highly rated by users (4.3/5)
- Available on 5 platforms (Web, Windows, Macos, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong VoIP calling functionality
- Strong Video conferencing functionality
Cons
- No free plan available
- May require time to learn advanced features
Dialpad
Pros
- Highly rated by users (4.4/5)
- Available on 4 platforms (Web, Mobile iOS, Mobile Android, Desktop)
- Rich feature set with 14+ capabilities
- Strong Voice calls functionality
- Strong Video meeting functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use RingCentral vs Dialpad?
Choose RingCentral if you:
- Need VoIP calling
- Have a budget of $24.99/month+
- Work primarily on Web and Windows
- Value Video conferencing
Choose Dialpad if you:
- Need Voice calls
- Have a budget of Contact for pricing+
- Work primarily on Web and Mobile iOS
- Value Video meeting
Frequently Asked Questions: RingCentral vs Dialpad
Is RingCentral better than Dialpad?
It depends on your needs. RingCentral has a 4.3/5 user rating while Dialpad has 4.4/5. RingCentral excels in VoIP calling and Video conferencing, while Dialpad stands out with Voice calls and Video meeting. Consider your budget ($24.99/month vs Contact for pricing), platform needs, and specific feature requirements.
Which is cheaper, RingCentral or Dialpad?
RingCentral starts at $24.99/month. Dialpad starts at Contact for pricing. Compare the specific plan features to determine the best value for your use case.
Can I use RingCentral and Dialpad together?
While both are telecommunications tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core telecommunications needs.
What are the main differences between RingCentral and Dialpad?
The key differences include: pricing model (per-user vs subscription), platform support (Web, Windows, Macos, Ios, Android vs Web, Mobile iOS, Mobile Android, Desktop), and feature focus. RingCentral emphasizes VoIP calling, Video conferencing, Team messaging while Dialpad focuses on Voice calls, Video meeting, Chat. User ratings differ slightly: 4.3 vs 4.4 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both RingCentral and Dialpad.