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Software · head to head

PayPal vs Zelle

PayPal logo

PayPal

Software

The simpler, safer way to pay and get paid

From
$29/month
Rated
-
Full reviewWebsite
Zelle logo

Zelle

Software

Fast, safe and easy money transfer

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zelle has a free tier, so it costs nothing to try first.
  • Each has a real cost: PayPal currency conversion on international purchases and sends carries a 4.00 percent fee, and 3.00 percent in other conversion scenarios; Zelle both sender and recipient must have US bank accounts, so it does not work for international transfers
  • They diverge on capability: PayPal covers Payment processing, Zelle covers Instant money transfers.

Where they differ

Only the attributes on which PayPal and Zelle actually diverge.

Attributes where PayPal and Zelle differ
AttributePayPalZelle
Starting price$29/monthFree
Pricing modelusage-basedfree
Free tierNoYes
PlatformsWeb, Ios, Android, ApiWeb, IOS, Android
Founded19982017

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in PayPal

  • Payment processing
  • PayPal Checkout
  • Invoicing
  • Business debit card
  • Working capital loans
  • Shopify
  • WooCommerce
  • BigCommerce

Only in Zelle

  • Instant money transfers
  • Bank-to-bank transfers
  • Recipient validation
  • Transaction history
  • Bank accounts
  • IOS support

Both cover

  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

PayPal

  • Paying online merchants without sharing card detailsnot Zelle
  • Sending money to friends and family domestically and internationallynot Zelle
  • Holding balances in multiple currencies for cross border purchasesnot Zelle

Zelle

  • Sending money between US bank accounts within minutesnot PayPal
  • Paying individuals directly from a bank's own mobile appnot PayPal
  • Accepting customer payments through a Zelle small business accountnot PayPal

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

PayPal

  • Currency conversion on international purchases and sends carries a 4.00 percent fee, and 3.00 percent in other conversion scenarios
  • Instant transfer to a bank or debit card costs 1.75 percent of the amount, with a minimum of 0.25 USD and a maximum of 25.00 USD
  • International personal transactions carry a 5.00 percent fee regardless of payment method, with a minimum of 0.99 USD and a maximum of 4.99 USD
  • Sending domestic personal payments funded by a credit card costs 2.90 percent plus a fixed fee of 0.49 USD
  • Instant transfers are capped at 25,000.00 USD per transaction

Zelle

  • Both sender and recipient must have US bank accounts, so it does not work for international transfers
  • Payments cannot be reversed once the recipient is enrolled, and a payment can only be cancelled while the recipient has not yet enrolled
  • Send limits are set by each participating financial institution rather than published by Zelle
  • Reimbursement is limited to qualifying imposter scams rather than a general purchase protection
  • Business use requires a separate small business account

Pricing, plan by plan

PayPal

$29/month
  • Standard$2.99/transaction
    • Card payments
    • PayPal checkout
    • Invoice payments

Zelle

Free
  • FreeFree
    • Instant transfers
    • Bank security
    • Mobile app

Which should you pick?

Choose PayPal if

  • You need payment processing.
  • You work on Web, Ios, Android, Api.
  • You also want paypal checkout.
PayPal review

Choose Zelle if

  • You need instant money transfers.
  • You want to start without paying.
  • You work on Web, IOS, Android.
  • You also want bank-to-bank transfers.
Zelle review

Questions people ask

Is PayPal or Zelle better?
Neither clearly leads. PayPal starts at $29/month and Zelle at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, PayPal or Zelle?
Zelle has a free tier; the other does not. Paid plans start at $29/month for PayPal and Free for Zelle.
Does PayPal or Zelle run on more platforms?
PayPal runs on Web, Ios, Android, Api. Zelle runs on Web, IOS, Android.
Can I use Zelle for free?
Yes. Zelle has a free tier, so you can try it without paying. PayPal starts at $29/month.
What is PayPal best used for?
PayPal is most often used for paying online merchants without sharing card details, sending money to friends and family domestically and internationally, holding balances in multiple currencies for cross border purchases. Of those, paying online merchants without sharing card details and sending money to friends and family domestically and internationally are not what Zelle is typically brought in for.
What can PayPal do that Zelle cannot?
PayPal covers Payment processing, PayPal Checkout, Invoicing, Business debit card. Zelle covers Instant money transfers, Bank-to-bank transfers, Recipient validation, Transaction history. Both handle Web support, Android support.
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