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NetSuite vs Lightspeed Retail

NetSuite logo

NetSuite

Software

The #1 cloud ERP for growing businesses

From
$29/month
Rated
-
Full reviewWebsite
Lightspeed Retail logo

Lightspeed Retail

Software

Point of sale and retail management system

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: NetSuite netSuite implementation and consultancy is listed on UK G-Cloud 14 at day rates ranging roughly £175 to £1,850 per unit per day across multiple suppliers, a public-sector contracted rate for the services layer rather than the core Oracle NetSuite licence itself, which remains quote-only.; Lightspeed Retail high pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • They diverge on capability: NetSuite covers Financial management, Lightspeed Retail covers Point of sale.

Where they differ

Only the attributes on which NetSuite and Lightspeed Retail actually diverge.

Attributes where NetSuite and Lightspeed Retail differ
AttributeNetSuiteLightspeed Retail
Starting price$29/month$89/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Mobile, ApiWeb, iPad, Cloud-based
Founded19772005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NetSuite

  • Financial management
  • Order management
  • Inventory
  • CRM
  • Ecommerce
  • Salesforce
  • Shopify
  • Amazon

Only in Lightspeed Retail

  • Point of sale
  • Inventory management
  • Customer management
  • Omnichannel selling
  • Analytics
  • Employee management
  • Loyalty programs
  • Hardware compatibility

What people use each for

The jobs each tool is most often brought in to do.

NetSuite

  • ERPnot Lightspeed Retail
  • Financial consolidationnot Lightspeed Retail
  • Ecommercenot Lightspeed Retail

Lightspeed Retail

No use cases recorded yet. See the Lightspeed Retail review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NetSuite

  • NetSuite implementation and consultancy is listed on UK G-Cloud 14 at day rates ranging roughly £175 to £1,850 per unit per day across multiple suppliers, a public-sector contracted rate for the services layer rather than the core Oracle NetSuite licence itself, which remains quote-only.

Lightspeed Retail

  • High pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • Limited integrations with third-party platforms, particularly challenging for Shopify inventory sync
  • Inventory synchronization issues reported with backordered products and bulk updates
  • Customer support response times can be slow despite 24/7 availability
  • System crashes and performance degradation reported during high-traffic periods

Pricing, plan by plan

NetSuite

$29/month
  • Base$999/month
    • Core ERP
    • Financial management
    • CRM

Lightspeed Retail

$89/month
  • Basic$89/month
    • One register
    • Integrated payments
    • Inventory management
  • Core$149/month
    • All Basic features
    • Expanded eCommerce capabilities
    • Phone support access
  • Plus$289/month
    • All Core features
    • API access
    • Custom workflows

Which should you pick?

Choose NetSuite if

  • You need financial management.
  • You work on Web, Mobile, Api.
  • You also want order management.
NetSuite review

Choose Lightspeed Retail if

  • You need point of sale.
  • You work on Web, iPad, Cloud-based.
  • You also want inventory management.
Lightspeed Retail review

Questions people ask

Is NetSuite or Lightspeed Retail better?
Neither clearly leads. NetSuite starts at $29/month and Lightspeed Retail at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NetSuite or Lightspeed Retail?
NetSuite starts at $29/month and Lightspeed Retail at $89/month.
Does NetSuite or Lightspeed Retail run on more platforms?
NetSuite runs on Web, Mobile, Api. Lightspeed Retail runs on Web, iPad, Cloud-based.
What is NetSuite best used for?
NetSuite is most often used for erp, financial consolidation, ecommerce. Of those, erp and financial consolidation are not what Lightspeed Retail is typically brought in for.
What can NetSuite do that Lightspeed Retail cannot?
NetSuite covers Financial management, Order management, Inventory, CRM. Lightspeed Retail covers Point of sale, Inventory management, Customer management, Omnichannel selling.

Answered from the vendors’ own pages

Lightspeed Retail: What payment processing rates does Lightspeed Retail charge?

Lightspeed Retail charges 1.5% for card-present payment processing via Lightspeed Payments.

Source
Lightspeed Retail: Does Lightspeed Retail offer API access?

Yes. API access and custom workflows are available in the Plus plan (USD 289/month), enabling advanced customization and integrations.

Source
Lightspeed Retail: Does Lightspeed support multi-location management?

Yes. All Lightspeed Retail plans support multi-location inventory management with centralized control, though additional location and register costs apply as businesses scale.

Source
Lightspeed Retail: What customer support options are available?

All Lightspeed Retail plans include 24/7 customer support via chat and phone for Core and Plus plans.

Source
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Related pages

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