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Software · head to head

NeonCRM vs Blackbaud Raiser's Edge

NeonCRM logo

NeonCRM

Software

Cloud-based CRM for nonprofits

From
On request
Rated
-
Blackbaud Raiser's Edge logo

Blackbaud Raiser's Edge

Software

Enterprise-grade donor management system

From
On request
Rated
-

The short version

  • Each has a real cost: NeonCRM neonCRM operates as Neon CRM under Neon One, whose own pricing page gates every figure rather than listing one; Blackbaud Raiser's Edge pricing is not published and requires a sales conversation
  • They diverge on capability: NeonCRM covers Event management, Blackbaud Raiser's Edge covers Gift tracking.

Where they differ

Only the attributes on which NeonCRM and Blackbaud Raiser's Edge actually diverge.

Attributes where NeonCRM and Blackbaud Raiser's Edge differ
AttributeNeonCRMBlackbaud Raiser's Edge
PlatformsWeb, Mobile-responsiveWeb, Desktop, Mobile
Founded20081981

Identical on both: starting price (On request), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NeonCRM

  • Event management
  • Volunteer tracking
  • Email campaigns
  • Reporting
  • Zapier
  • Google Analytics
  • Mobile-responsive support

Only in Blackbaud Raiser's Edge

  • Gift tracking
  • Prospect research
  • Campaign management
  • Advanced reporting
  • Salesforce
  • QuickBooks
  • Desktop support
  • Mobile support

Both cover

  • Donor management
  • Stripe
  • PayPal
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

NeonCRM

  • Business operationsnot Blackbaud Raiser's Edge
  • Productivitynot Blackbaud Raiser's Edge
  • Automationnot Blackbaud Raiser's Edge

Blackbaud Raiser's Edge

  • Donor management and gift processing for nonprofitsnot NeonCRM
  • Major gift portfolio management for fundraisersnot NeonCRM
  • Campaign and appeal trackingnot NeonCRM
  • Prospect research and wealth screeningnot NeonCRM
  • Fundraising reporting for boards and fundersnot NeonCRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NeonCRM

  • NeonCRM operates as Neon CRM under Neon One, whose own pricing page gates every figure rather than listing one

Blackbaud Raiser's Edge

  • Pricing is not published and requires a sales conversation
  • Aimed at mid-sized and large nonprofits with dedicated development teams rather than small charities

Pricing, plan by plan

NeonCRM

On request
  • Starter$50/month
    • Donor management
    • Event management
  • Professional$150/month
    • Volunteer tracking
    • Advanced analytics
    • Integrations

Blackbaud Raiser's Edge

On request
  • Standard$200/month
    • Donor database
    • Gift tracking
    • Reports
  • Premium$500/month
    • Advanced analytics
    • Prospect research
    • Custom reporting

Which should you pick?

Choose NeonCRM if

  • You need event management.
  • You work on Web, Mobile-responsive.
  • You also want volunteer tracking.

Choose Blackbaud Raiser's Edge if

  • You need gift tracking.
  • You work on Web, Desktop, Mobile.
  • You also want prospect research.

Questions people ask

Is NeonCRM or Blackbaud Raiser's Edge better?
Neither clearly leads. NeonCRM starts at On request and Blackbaud Raiser's Edge at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NeonCRM or Blackbaud Raiser's Edge?
NeonCRM starts at On request and Blackbaud Raiser's Edge at On request.
Does NeonCRM or Blackbaud Raiser's Edge run on more platforms?
NeonCRM runs on Web, Mobile-responsive. Blackbaud Raiser's Edge runs on Web, Desktop, Mobile.
What is NeonCRM best used for?
NeonCRM is most often used for business operations, productivity, automation. Of those, business operations and productivity are not what Blackbaud Raiser's Edge is typically brought in for.
What can NeonCRM do that Blackbaud Raiser's Edge cannot?
NeonCRM covers Event management, Volunteer tracking, Email campaigns, Reporting. Blackbaud Raiser's Edge covers Gift tracking, Prospect research, Campaign management, Advanced reporting. Both handle Donor management, Stripe, PayPal, Web support.

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