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Cybersecurity · head to head

JumpCloud vs Malwarebytes

JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Rated
-
Full reviewWebsite
Malwarebytes logo

Malwarebytes

Cybersecurity

Protects every device, everywhere

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Malwarebytes has a free tier, so it costs nothing to try first.
  • Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; Malwarebytes pricing page information is incomplete or dynamically loaded, making transparent pricing comparison difficult for potential customers
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which JumpCloud and Malwarebytes actually diverge.

Attributes where JumpCloud and Malwarebytes differ
AttributeJumpCloudMalwarebytes
Starting price$9/user/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Windows, macOS, Linux, iOS, Android, APIWindows, macOS, iOS, Android
FoundedUnknown2008

Identical on both: user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in JumpCloud

Nothing recorded that Malwarebytes does not also cover.

Only in Malwarebytes

  • Malware detection & removal
  • Ransomware protection
  • Real-time protection
  • Anti-exploit
  • Anti-phishing
  • Browser Guard
  • VPN
  • Brute Force Protection

What people use each for

The jobs each tool is most often brought in to do.

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot Malwarebytes
  • Companies requiring unified user and device management in hybrid work environmentsnot Malwarebytes
  • IT teams implementing zero-trust security modelsnot Malwarebytes
  • Managed service providers requiring multi-tenant identity and device managementnot Malwarebytes
  • Educational institutions and nonprofits (eligible for special pricing)not Malwarebytes

Malwarebytes

  • Budget-conscious users performing manual scans via free versionnot JumpCloud
  • Organisations needing real-time malware and ransomware protection via Premium subscriptionnot JumpCloud
  • Users combining antivirus with privacy via Premium plus Privacy VPN bundlenot JumpCloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

Malwarebytes

  • Pricing page information is incomplete or dynamically loaded, making transparent pricing comparison difficult for potential customers
  • Specific price amounts for different tiers (Individual, Family, Small business) are not clearly displayed on the main pricing page
  • No mention of free tier or free trial duration on pricing page, unclear what features are included in each tier

Pricing, plan by plan

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/month (annual) or $13 (monthly)
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform Essentials$undefined/variable
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • Platform$undefined/variable
    • Unified identity, device and access management
    • Contact sales for pricing

Malwarebytes

Free

No published plan breakdown. See the Malwarebytes review.

Which should you pick?

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.
JumpCloud review

Choose Malwarebytes if

  • You need malware detection & removal.
  • You want to start without paying.
  • You work on Windows, macOS, iOS, Android.
  • You also want ransomware protection.
Malwarebytes review

Questions people ask

Is JumpCloud or Malwarebytes better?
Neither clearly leads. JumpCloud starts at $9/user/month and Malwarebytes at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, JumpCloud or Malwarebytes?
Malwarebytes has a free tier; the other does not. Paid plans start at $9/user/month for JumpCloud and Free for Malwarebytes.
Does JumpCloud or Malwarebytes run on more platforms?
JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. Malwarebytes runs on Windows, macOS, iOS, Android.
Can I use Malwarebytes for free?
Yes. Malwarebytes has a free tier, so you can try it without paying. JumpCloud starts at $9/user/month.
What is JumpCloud best used for?
JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what Malwarebytes is typically brought in for.
What can JumpCloud do that Malwarebytes cannot?
Malwarebytes covers Malware detection & removal, Ransomware protection, Real-time protection, Anti-exploit.

Answered from the vendors’ own pages

JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
Malwarebytes: What is the refund policy for Malwarebytes subscriptions?

Malwarebytes offers a 60-day money back guarantee on all purchases. This allows customers to test the product across their devices (PC, Mac, Android, iOS) with full refund protection if unsatisfied.

Source
JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
Malwarebytes: What platforms does Malwarebytes support?

Malwarebytes works on Windows PC, macOS, Android, and iOS. Multi-platform protection is available across all subscription tiers including Individual, Family, Small business, and Standard single device options.

Source
JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
Malwarebytes: What is included in customer support with Malwarebytes?

Free customer support is included with all Malwarebytes subscription tiers. The product is backed by a 60-day money back guarantee for risk-free purchasing.

Source
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