All industries · head to head
Folk vs Bill.com
Folk
All industries
The CRM that works for you, not the other way around
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Folk no native mobile app, only works through mobile browser which is not optimized for phones; Bill.com limited customization of approval workflows and user permissions for complex business needs
- They diverge on capability: Folk covers Contact management, Bill.com covers AP automation.
Where they differ
Only the attributes on which Folk and Bill.com actually diverge.
Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), platforms (Web), user rating (Not yet rated), category (All industries).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Folk
- Contact management
- Email tracking
- Mail merge
- Chrome extension
- Tags & groups
- Notes & activities
- Import/export
- Search & filters
Only in Bill.com
- AP automation
- AR automation
- Payment processing
- Approval workflows
- Document management
- Vendor management
- Cash flow insights
- Mobile approvals
Both cover
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Folk
- Contact managementnot Bill.com
- Sales outreachnot Bill.com
- Networkingnot Bill.com
- Recruitmentnot Bill.com
- Investor relationsnot Bill.com
Bill.com
- Invoice processingnot Folk
- Bill paymentsnot Folk
- Vendor paymentsnot Folk
- Cash flow managementnot Folk
- Financial automationnot Folk
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Folk
- No native mobile app, only works through mobile browser which is not optimized for phones
- Limited workflow automation capabilities compared to enterprise CRMs
- No automatic phone call tracking, requires manual entry
- Limited reporting and analytics features
- Monthly caps on email sends and enrichment credits on lower tiers
- LinkedIn Chrome extension sometimes has synchronization problems
- Email sent through Folk sometimes doesn't appear as sent in user's Outlook account
Bill.com
- Limited customization of approval workflows and user permissions for complex business needs
- Limited international payment capabilities compared to specialists like Tipalti
- Customer support response times are slow, with agents often lacking product expertise
Pricing, plan by plan
Folk
Free- Standard$24/month
- Pipeline management
- Email campaigns
- Contact enrichment
- Premium$48/month
- Custom objects
- Email sequences
- Dashboards
- Enterprise$80/month
- Dedicated account manager
- Custom integrations
- Priority support
Bill.com
Free- Essentials$49/month
- Core AP and AR functionality
- Manual CSV import/export
- Team$65/month
- Automatic 2-way sync with QuickBooks Online, Xero
- Corporate$89/month
- Procurement features
- Custom approval policies
- Sync with NetSuite, Dynamics
Which should you pick?
Choose Folk if
- You need contact management.
- You want to start without paying.
- You also want email tracking.
Choose Bill.com if
- You need ap automation.
- You want to start without paying.
- You also want ar automation.
Questions people ask
- Is Folk or Bill.com better?
- Neither clearly leads. Folk starts at Free and Bill.com at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Folk or Bill.com?
- Folk starts at Free and Bill.com at Free.
- Does Folk or Bill.com run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Folk for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Folk best used for?
- Folk is most often used for contact management, sales outreach, networking, recruitment. Of those, contact management and sales outreach are not what Bill.com is typically brought in for.
- What can Folk do that Bill.com cannot?
- Folk covers Contact management, Email tracking, Mail merge, Chrome extension. Bill.com covers AP automation, AR automation, Payment processing, Approval workflows. Both handle Cloud deployment, Web support.
Answered from the vendors’ own pages
Folk: What are Folk's pricing plans?
Folk offers three plans: Standard at $24/month per member (billed annually), Premium at $48/month with custom objects and email sequences, and Enterprise from $80/month with advanced security and dedicated support. New workspaces get a 2-week free trial with all Premium features.
SourceBill.com: What payment methods does Bill.com support?
Bill.com supports ACH transfers, checks, corporate cards, and international transfers. ACH payments cost $0.59 per transaction, checks cost $1.99, and card payments incur a 2.9% fee.
SourceFolk: Does Folk offer a mobile app?
Folk does not have native iOS or Android apps. The web interface technically works on mobile browsers but is built primarily for desktop use.
SourceBill.com: Does Bill.com offer a free tier?
Yes. Bill.com offers a free Spend & Expense plan for access to credit lines from $1,000-$5M with corporate cards, budgets, and expense tracking.
SourceFolk: Does Folk track phone calls automatically?
No, Folk does not automatically track phone calls. All call interactions must be manually entered into the system.
SourceBill.com: Which accounting systems does Bill.com integrate with?
Bill.com integrates with QuickBooks Online, QuickBooks Enterprise, Oracle NetSuite, Sage Intacct, Microsoft Dynamics, and Xero, with automatic two-way syncing on most plans.
SourceFolk: What integrations does Folk support?
Folk supports over 5,000 integrations through platforms like Zapier and Make. It includes native email, calendar, and WhatsApp sync, LinkedIn extension, and can enrich contact data using its built-in enrichment tool.
Source