Software · head to head
Conversica vs Chatra
Conversica
Software
AI-powered conversational platform for sales and customer service
- From
- On request
- Rated
- -
The short version
- Only Chatra has a free tier, so it costs nothing to try first.
- They diverge on capability: Conversica covers Conversational AI, Chatra covers Live chat messaging.
Where they differ
Only the attributes on which Conversica and Chatra actually diverge.
| Attribute | Conversica | Chatra |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | subscription | freemium |
| Free tier | No | Yes |
| Platforms | Web, Email, SMS, Messaging apps | Web, Mobile app, IOS, Android |
| Founded | 2009 | 2010 |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Conversica
- Conversational AI
- Lead nurturing
- Customer engagement
- Intent analysis
- Salesforce
- HubSpot
- Microsoft Dynamics
- Email support
Only in Chatra
- Live chat messaging
- CRM functionality
- Visitor tracking
- Chat history
- Shopify
- Slack
- API
- Mobile app support
Both cover
- Zapier
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Conversica
- Customer engagementnot Chatra
- Lead generationnot Chatra
- Customer supportnot Chatra
- Sales automationnot Chatra
Chatra
- Small teams starting on live chat with a hard free-tier chat limit before needing to upgradenot Conversica
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Conversica
Nothing recorded yet. See the Conversica review.
Chatra
- Free plan is capped at 5 chats per month and one agent seat
- Essential and Pro tiers are billed per agent seat at $31/month and $41/month (or $25/month and $33/month if billed yearly), so cost rises directly with headcount
Pricing, plan by plan
Conversica
On request- Starter$200/month
- AI conversations
- Lead nurturing
- Professional$500/month
- Advanced automation
- Custom flows
- Enterprise$undefined/month
- Full customization
- Dedicated support
Chatra
Free- FreeFree
- Live chat
- Basic CRM
- 1 agent
- Starter$15/month
- Unlimited agents
- Advanced CRM
- Business$49/month
- Priority support
- Custom branding
Which should you pick?
Choose Conversica if
- You need conversational ai.
- You work on Web, Email, SMS, Messaging apps.
- You also want lead nurturing.
Choose Chatra if
- You need live chat messaging.
- You want to start without paying.
- You work on Web, Mobile app, IOS, Android.
- You also want crm functionality.
Questions people ask
- Is Conversica or Chatra better?
- Neither clearly leads. Conversica starts at On request and Chatra at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Conversica or Chatra?
- Chatra has a free tier; the other does not. Paid plans start at On request for Conversica and Free for Chatra.
- Does Conversica or Chatra run on more platforms?
- Conversica runs on Web, Email, SMS, Messaging apps. Chatra runs on Web, Mobile app, IOS, Android.
- Can I use Chatra for free?
- Yes. Chatra has a free tier, so you can try it without paying. Conversica starts at On request.
- What is Conversica best used for?
- Conversica is most often used for customer engagement, lead generation, customer support, sales automation. Of those, customer engagement and lead generation are not what Chatra is typically brought in for.
- What can Conversica do that Chatra cannot?
- Conversica covers Conversational AI, Lead nurturing, Customer engagement, Intent analysis. Chatra covers Live chat messaging, CRM functionality, Visitor tracking, Chat history. Both handle Zapier, Web support.