Food & Restaurant · head to head
Upserve vs CAKE POS
Upserve
Food & Restaurant
Restaurant management platform with insights
- From
- $59/month
- Rated
- -
The short version
- Each has a real cost: Upserve offline terminals can only store credit card payment data for 48 hours before requiring internet connection; CAKE POS the pricing page names three plans, Core, Growth and Scale, and publishes no monthly figure for any of them, offering only a phone and email sales contact
- They diverge on capability: Upserve covers Cloud POS, CAKE POS covers Tableside ordering.
Where they differ
Only the attributes on which Upserve and CAKE POS actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Food & Restaurant).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Upserve
- Cloud POS
- Guest insights
- Menu intelligence
- Server performance
- Reputation management
- Inventory tracking
- Xero
- Web support
Only in CAKE POS
- Tableside ordering
- Online ordering
- Guest management
- Menu management
- Reporting
- Kitchen display
- DoorDash
Both cover
- QuickBooks
- 7shifts
- Grubhub
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Upserve
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
CAKE POS
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Upserve
- Offline terminals can only store credit card payment data for 48 hours before requiring internet connection
- Customers cannot add tips when the system operates in offline mode
- $400 monthly penalty for using alternative payment processors instead of Lightspeed
- No global ability to change menu items across all locations at once, requiring per-location updates
- Mandatory 2.6% + $0.10 per transaction payment processing fee with Lightspeed
CAKE POS
- The pricing page names three plans, Core, Growth and Scale, and publishes no monthly figure for any of them, offering only a phone and email sales contact
Pricing, plan by plan
Upserve
$59/month- Core$59/month
- Cloud-based point of sale
- Basic reporting
- Guest insights
- Pro$199/month
- All Core features
- Inventory management
- Online ordering
CAKE POS
$69/month- Essentials$69/month
- POS
- Online ordering
- Professional$125/month
- Guest management
- Advanced features
Which should you pick?
Choose Upserve if
- You need cloud pos.
- You work on Web, iPad, Android, Custom POS terminals.
- You also want guest insights.
Choose CAKE POS if
- You need tableside ordering.
- You work on Ios, Android.
- You also want online ordering.
Questions people ask
- Is Upserve or CAKE POS better?
- Neither clearly leads. Upserve starts at $59/month and CAKE POS at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Upserve or CAKE POS?
- Upserve starts at $59/month and CAKE POS at $69/month.
- Does Upserve or CAKE POS run on more platforms?
- Upserve runs on Web, iPad, Android, Custom POS terminals. CAKE POS runs on Ios, Android.
- What is Upserve best used for?
- Upserve is most often used for point of sale, order management, inventory control, staff scheduling.
- What can Upserve do that CAKE POS cannot?
- Upserve covers Cloud POS, Guest insights, Menu intelligence, Server performance. CAKE POS covers Tableside ordering, Online ordering, Guest management, Menu management. Both handle QuickBooks, 7shifts, Grubhub, Ios support.
Answered from the vendors’ own pages
Upserve: Does Upserve support offline mode?
Yes. Upserve is a hybrid cloud-based system where reporting data is stored in the cloud but offline mode allows the software to store important data locally on your device in case the internet goes down, allowing transactions to continue.
SourceUpserve: What is Upserve's pricing structure?
Upserve offers three plans: Core at $59/month, Pro at $199/month with advanced features like inventory management and loyalty programs, and Pro+ with custom pricing for enterprise customers. Hardware is sold separately.
SourceUpserve: Does Upserve offer a free trial?
Yes, Upserve offers a 14-day free trial for new users to test the platform before committing to a paid plan.
SourceUpserve: What delivery platforms does Upserve integrate with?
Upserve integrates with DoorDash, Uber Eats, and Grubhub through partner middleware services like Chowly and Deliverect, which provide real-time menu syncing and order management.
SourceUpserve: What are the payment processing requirements?
Upserve requires using Lightspeed payment processing at 2.6% + $0.10 per transaction. Using alternative payment processors incurs a $400 monthly fee, making Lightspeed the mandatory choice for most restaurants.
Source