Software · head to head
Twist vs Chatwork
Chatwork
Software
Group chat for global teams, built to replace email with real-time communication
- From
- On request
- Rated
- -
The short version
- Only Twist has a free tier, so it costs nothing to try first.
- Each has a real cost: Twist the free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade; Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
Where they differ
Only the attributes on which Twist and Chatwork actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Twist
- Topic-based chat
- Threading
- File attachments
- Search
- Notifications control
- Integrations
- Mobile apps
- Slack
Only in Chatwork
Nothing recorded that Twist does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Twist
- Asynchronous threaded team communication for distributed teamsnot Chatwork
- Keeping decisions in searchable threads rather than a real time chat streamnot Chatwork
- Coordinating across time zones without expecting immediate repliesnot Chatwork
Chatwork
No use cases recorded yet. See the Chatwork review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Twist
- The free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
- The free plan caps integrations at 5 and file storage at 5 GB
- Full message history, unlimited integrations, unlimited storage and priority support all require the Unlimited plan at US$6 per user per month
- Both plans cap the workspace at 500 internal member accounts and 500 external guest accounts
Chatwork
- No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
- The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them
Pricing, plan by plan
Twist
Free- FreeFree
- Unlimited topics
- Message history
- File sharing
- Pro$5/month
- Everything in Free
- Advanced search
- API access
Chatwork
On requestNo published plan breakdown. See the Chatwork review.
Which should you pick?
Choose Twist if
- You need topic-based chat.
- You want to start without paying.
- You work on Web, Windows, Macos, Ios, Android.
- You also want threading.
Choose Chatwork if
Nothing in the data separates Chatwork from Twist on the points above - pick on price and on how each one feels to use.
Questions people ask
- Is Twist or Chatwork better?
- Neither clearly leads. Twist starts at Free and Chatwork at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Twist or Chatwork?
- Twist has a free tier; the other does not. Paid plans start at Free for Twist and On request for Chatwork.
- Does Twist or Chatwork run on more platforms?
- Twist runs on Web, Windows, Macos, Ios, Android. Chatwork runs on Web.
- Can I use Twist for free?
- Yes. Twist has a free tier, so you can try it without paying. Chatwork starts at On request.
- What is Twist best used for?
- Twist is most often used for asynchronous threaded team communication for distributed teams, keeping decisions in searchable threads rather than a real time chat stream, coordinating across time zones without expecting immediate replies. Of those, asynchronous threaded team communication for distributed teams and keeping decisions in searchable threads rather than a real time chat stream are not what Chatwork is typically brought in for.
- What can Twist do that Chatwork cannot?
- Twist covers Topic-based chat, Threading, File attachments, Search.