Software · head to head
Teladoc Health vs athenaOne
Teladoc Health
Software
Virtual healthcare platform for telehealth and telemedicine
- From
- $89/visit
- Rated
- -
athenaOne
Software
Unified cloud platform combining EHR, practice management, and patient engagement
- From
- $250/month
- Rated
- -
The short version
- They diverge on capability: Teladoc Health covers Video Consultations, athenaOne covers Electronic Health Records.
Where they differ
Only the attributes on which Teladoc Health and athenaOne actually diverge.
| Attribute | Teladoc Health | athenaOne |
|---|---|---|
| Starting price | $89/visit | $250/month |
| Pricing model | Unknown | subscription |
| Platforms | Web, iOS, Android | Web, Mobile, Api |
| Founded | 2002 | 1997 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Teladoc Health
- Video Consultations
- Phone Consultations
- Messaging
- Prescription Services
- Mental Health
- Chronic Care
- EHR Systems
- Health Plans
Only in athenaOne
- Electronic Health Records
- Practice Management
- Patient Engagement
- Care Coordination
- Analytics
- Mobile App
- Telehealth
- Labs
Both cover
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
- Api support
What people use each for
The jobs each tool is most often brought in to do.
Teladoc Health
- Patient Care
- Medical Records
- Practice Management
- Telehealth
athenaOne
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Teladoc Health
- Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
- Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
- Cannot handle medical emergencies; users must call 911 for emergency care
athenaOne
Nothing recorded yet. See the athenaOne review.
Pricing, plan by plan
Teladoc Health
$89/visitNo published plan breakdown. See the Teladoc Health review.
athenaOne
$250/monthNo published plan breakdown. See the athenaOne review.
Which should you pick?
Choose Teladoc Health if
- You need video consultations.
- You work on Web, iOS, Android.
- You also want phone consultations.
Choose athenaOne if
- You need electronic health records.
- You work on Web, Mobile, Api.
- You also want practice management.
Questions people ask
- Is Teladoc Health or athenaOne better?
- Neither clearly leads. Teladoc Health starts at $89/visit and athenaOne at $250/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Teladoc Health or athenaOne?
- Teladoc Health starts at $89/visit and athenaOne at $250/month.
- Does Teladoc Health or athenaOne run on more platforms?
- Teladoc Health runs on Web, iOS, Android. athenaOne runs on Web, Mobile, Api.
- What is Teladoc Health best used for?
- Teladoc Health is most often used for patient care, medical records, practice management, telehealth.
- What can Teladoc Health do that athenaOne cannot?
- Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. athenaOne covers Electronic Health Records, Practice Management, Patient Engagement, Care Coordination. Both handle HIPAA, SOC2, Cloud deployment, Web support.
Answered from the vendors’ own pages
Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?
No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.
SourceTeladoc Health: How quickly can I get an appointment with Teladoc?
For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.
SourceTeladoc Health: What medications can Teladoc providers prescribe?
Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.
SourceTeladoc Health: What is the cost of Teladoc visits without insurance?
General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.
Source