Software · head to head
SAP SuccessFactors vs iCIMS
The short version
- Each has a real cost: SAP SuccessFactors complex configuration and customization required; iCIMS difficult customer support requiring escalation for resolution
- They diverge on capability: SAP SuccessFactors covers Core HR, iCIMS covers Applicant Tracking.
Where they differ
Only the attributes on which SAP SuccessFactors and iCIMS actually diverge.
| Attribute | SAP SuccessFactors | iCIMS |
|---|---|---|
| Starting price | On request | $14500/year |
| Pricing model | quote | Unknown |
| Platforms | Web, Cloud | Web, Ios, Android |
| Founded | 2001 | 1999 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in SAP SuccessFactors
- Core HR
- Payroll
- Talent Management
- Learning
- Recruiting
- Performance
- Succession Planning
- SAP ERP
Only in iCIMS
- Applicant Tracking
- CRM
- Career Sites
- Text Recruiting
- Video Interviewing
- AI Matching
- Indeed
Both cover
- Analytics
- Microsoft 365
- Workday
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
SAP SuccessFactors
No use cases recorded yet. See the SAP SuccessFactors review.
iCIMS
- Enterprise applicant tracking with configurable hiring workflowsnot SAP SuccessFactors
- High volume hiring in retail, hospitality and healthcarenot SAP SuccessFactors
- Candidate relationship management and automated campaignsnot SAP SuccessFactors
- Career site and employer branding managementnot SAP SuccessFactors
- Employee onboarding after offer acceptancenot SAP SuccessFactors
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
SAP SuccessFactors
- Complex configuration and customization required
- Steep pricing for enterprise implementations
- Implementation requires extensive project timelines
iCIMS
- Difficult customer support requiring escalation for resolution
- Complex and dated user interface compared to modern cloud recruiting tools
- CRM, ATS, and Text engagement systems do not sync well and require separate logins
- Custom reporting is difficult to create without IT expertise
Pricing, plan by plan
SAP SuccessFactors
On request- SuccessFactors HXM$undefined/month
- Core HR
- Payroll
- Talent Management
iCIMS
$14500/yearNo published plan breakdown. See the iCIMS review.
Which should you pick?
Choose SAP SuccessFactors if
- You need core hr.
- You work on Web, Cloud.
- You also want payroll.
Choose iCIMS if
- You need applicant tracking.
- You work on Web, Ios, Android.
- You also want crm.
Questions people ask
- Is SAP SuccessFactors or iCIMS better?
- Neither clearly leads. SAP SuccessFactors starts at On request and iCIMS at $14500/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, SAP SuccessFactors or iCIMS?
- SAP SuccessFactors starts at On request and iCIMS at $14500/year.
- Does SAP SuccessFactors or iCIMS run on more platforms?
- SAP SuccessFactors runs on Web, Cloud. iCIMS runs on Web, Ios, Android.
- What can SAP SuccessFactors do that iCIMS cannot?
- SAP SuccessFactors covers Core HR, Payroll, Talent Management, Learning. iCIMS covers Applicant Tracking, CRM, Career Sites, Text Recruiting. Both handle Analytics, Microsoft 365, Workday, Web support.
Answered from the vendors’ own pages
SAP SuccessFactors: What is SAP SuccessFactors used for?
SAP SuccessFactors is a cloud-based HCM solution for talent management, recruitment, learning, and onboarding. It helps organizations manage employee data, recruiting workflows, performance management, learning programs, and succession planning.
SourceiCIMS: How much does iCIMS cost?
iCIMS pricing varies from $14,500 to $635,000 annually depending on organization size and modules. Mid-market companies typically pay $15,000-$35,000 annually, with larger enterprises exceeding $100,000 plus implementation fees.
SourceSAP SuccessFactors: Can SAP SuccessFactors integrate with other systems?
Yes. SAP SuccessFactors can integrate with SAP HCM S/4HANA, other SAP ERP systems, and third-party HRIS, background check providers, and sourcing tools through APIs and integration adapters.
SourceiCIMS: What companies use iCIMS?
iCIMS serves more than 4,400 companies across 200 countries, including a quarter of Fortune 500 companies, particularly in retail, healthcare, manufacturing, and finance sectors.
SourceiCIMS: Does iCIMS integrate with other HR systems?
Yes, iCIMS connects with more than 800 partner technologies including job boards, background check services, HR systems, and social platforms.
SourceiCIMS: How long does iCIMS implementation take?
iCIMS implementation is typically lengthy and complex, with setup time varying based on workflow complexity, integrations, and organizational requirements. The process requires professional services and can involve extended ramp-up periods for configuration and training.
Source