Software · head to head
Plate IQ vs Grubhub
The short version
- Each has a real cost: Plate IQ plate IQ has been rebranded to Ottimate, per the vendor: "Plate IQ, now Ottimate, began the journey to becoming the best AP automation AI"; Grubhub commission fees of 15-30% significantly reduce restaurant profit margins
- They diverge on capability: Plate IQ covers Invoice capture, Grubhub covers Delivery network.
Where they differ
Only the attributes on which Plate IQ and Grubhub actually diverge.
Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Plate IQ
- Invoice capture
- AP automation
- Price tracking
- Spend analytics
- Vendor management
- GL coding
- QuickBooks
- Xero
Only in Grubhub
- Delivery network
- Order management
- Customer reach
- Marketing tools
- Analytics
- Loyalty programs
- Toast
- Square
Both cover
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Plate IQ
- Automating invoice processing and accounts payable for restaurantsnot Grubhub
Grubhub
- Point of Salenot Plate IQ
- Order Managementnot Plate IQ
- Inventory Controlnot Plate IQ
- Staff Schedulingnot Plate IQ
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Plate IQ
- Plate IQ has been rebranded to Ottimate, per the vendor: "Plate IQ, now Ottimate, began the journey to becoming the best AP automation AI"
Grubhub
- Commission fees of 15-30% significantly reduce restaurant profit margins
- Limited geographic coverage compared to competitors like DoorDash
- Driver availability issues in some areas leading to canceled orders
- Limited independent restaurant partnerships compared to competitors
- Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)
Pricing, plan by plan
Plate IQ
On request- Pay per invoiceFree
- Invoice processing
- $0.99 per invoice
- Unlimited$399/month
- Unlimited invoices
- Full features
Grubhub
$15/order- Basic$15/percent
- Marketplace listing
- Order management
- Standard$20/percent
- Delivery
- Marketing
- Premium$25/percent
- Priority placement
- Promotions
Which should you pick?
Choose Plate IQ if
- You need invoice capture.
- You work on Web, Ios, Android.
- You also want ap automation.
Choose Grubhub if
- You need delivery network.
- You work on Web, Ios, Android.
- You also want order management.
Questions people ask
- Is Plate IQ or Grubhub better?
- Neither clearly leads. Plate IQ starts at On request and Grubhub at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Plate IQ or Grubhub?
- Plate IQ starts at On request and Grubhub at $15/order.
- Does Plate IQ or Grubhub run on more platforms?
- Both run on Web, Ios, Android, so platform support will not decide this one for you.
- What is Plate IQ best used for?
- Plate IQ is most often used for automating invoice processing and accounts payable for restaurants. Of those, automating invoice processing and accounts payable for restaurants is not what Grubhub is typically brought in for.
- What can Plate IQ do that Grubhub cannot?
- Plate IQ covers Invoice capture, AP automation, Price tracking, Spend analytics. Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Both handle Web support, Ios support, Android support.
Answered from the vendors’ own pages
Grubhub: How much does Grubhub charge restaurants?
Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.
SourceGrubhub: What does Grubhub cost customers?
Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.
SourceGrubhub: Does Grubhub offer promotional tools for restaurants?
Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.
SourceGrubhub: Is Grubhub available in all cities?
No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.
Source