Energy & Utilities · head to head
Oracle Utilities vs Oracle Utilities Cloud
Oracle Utilities
Energy & Utilities
Complete customer care and billing for utilities
- From
- On request
- Rated
- -
Oracle Utilities Cloud
Energy & Utilities
Complete utility customer and operations platform
- From
- On request
- Rated
- -
The short version
- They diverge on capability: Oracle Utilities covers Billing and invoicing, Oracle Utilities Cloud covers Billing and rates.
Where they differ
Only the attributes on which Oracle Utilities and Oracle Utilities Cloud actually diverge.
| Attribute | Oracle Utilities | Oracle Utilities Cloud |
|---|---|---|
| Pricing model | quote | subscription |
Identical on both: starting price (On request), free tier (No), platforms (Web, Mobile, Api), user rating (Not yet rated), category (Energy & Utilities), founded (1977).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Oracle Utilities
- Billing and invoicing
- Customer self-service portal
- Revenue management
- Credit and collections
- Field service management
- Regulatory compliance
- Oracle Cloud
- Workday
Only in Oracle Utilities Cloud
- Billing and rates
- Work management
- Asset management
- Outage management
- Customer self-service
- Analytics
- Oracle ERP
- Esri GIS
Both cover
- Customer information system
- Meter data management
- SAP
- Salesforce
- Smart meters
- SOC2
- Cloud deployment
What people use each for
The jobs each tool is most often brought in to do.
Oracle Utilities
- Customer information and billing systems for electric, gas and water utilitiesnot Oracle Utilities Cloud
- Meter data management for utility smart metering programmesnot Oracle Utilities Cloud
- Work and asset management for utility field operationsnot Oracle Utilities Cloud
Oracle Utilities Cloud
- Utility billingnot Oracle Utilities
- Customer engagementnot Oracle Utilities
- Smart meter operationsnot Oracle Utilities
- Asset managementnot Oracle Utilities
- Grid modernizationnot Oracle Utilities
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Oracle Utilities
- Oracle Utilities does not appear on Oracle's published price list index, which covers Technology, eBusiness Suite, Fusion Applications, Engineered Systems, Business Intelligence, Siebel, PeopleSoft, JD Edwards, MySQL, Java and several cloud lines
- Where Oracle does publish prices they are downloadable PDF price lists rather than an interactive pricing page
- Oracle publishes separate commercial and US Public Sector price lists, so the commercial rate does not apply to government buyers
Oracle Utilities Cloud
Nothing recorded yet. See the Oracle Utilities Cloud review.
Pricing, plan by plan
Oracle Utilities
On requestNo published plan breakdown. See the Oracle Utilities review.
Oracle Utilities Cloud
On request- Customer Cloud$undefined/custom
- Customer information system
- Billing engine
- Payment processing
- Network Cloud$undefined/custom
- Network management
- Outage management
- Asset management
- Analytics Cloud$undefined/custom
- Meter data management
- Grid analytics
- AI/ML insights
Which should you pick?
Choose Oracle Utilities if
- You need billing and invoicing.
- You work on Web, Mobile, Api.
- You also want customer self-service portal.
Choose Oracle Utilities Cloud if
- You need billing and rates.
- You work on Web, Mobile, Api.
- You also want work management.
Questions people ask
- Is Oracle Utilities or Oracle Utilities Cloud better?
- Neither clearly leads. Oracle Utilities starts at On request and Oracle Utilities Cloud at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Oracle Utilities or Oracle Utilities Cloud?
- Oracle Utilities starts at On request and Oracle Utilities Cloud at On request.
- Does Oracle Utilities or Oracle Utilities Cloud run on more platforms?
- Both run on Web, Mobile, Api, so platform support will not decide this one for you.
- What is Oracle Utilities best used for?
- Oracle Utilities is most often used for customer information and billing systems for electric, gas and water utilities, meter data management for utility smart metering programmes, work and asset management for utility field operations. Of those, customer information and billing systems for electric, gas and water utilities and meter data management for utility smart metering programmes are not what Oracle Utilities Cloud is typically brought in for.
- What can Oracle Utilities do that Oracle Utilities Cloud cannot?
- Oracle Utilities covers Billing and invoicing, Customer self-service portal, Revenue management, Credit and collections. Oracle Utilities Cloud covers Billing and rates, Work management, Asset management, Outage management. Both handle Customer information system, Meter data management, SAP, Salesforce.