Software · head to head
Laserfiche vs CentralSquare
CentralSquare
Software
Public Safety and Administration Software
- From
- $1500/month
- Rated
- -
The short version
- Each has a real cost: Laserfiche self-hosted deployment requires dedicated IT resources and infrastructure management; CentralSquare pricing for all editions (Public Safety Suite Enterprise, Public Safety Suite Pro, Public Safety Suite ONESolution) is gated behind Request a Demo or Schedule a Call, with no figures published
- They diverge on capability: Laserfiche covers Document Capture, CentralSquare covers Computer-Aided Dispatch.
Where they differ
Only the attributes on which Laserfiche and CentralSquare actually diverge.
| Attribute | Laserfiche | CentralSquare |
|---|---|---|
| Starting price | $50/month | $1500/month |
| Platforms | Web, Mobile, Windows, macOS, Linux | Web, Desktop, Ios, Android |
| Founded | 1976 | 2018 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Laserfiche
- Document Capture
- Workflow Automation
- Electronic Forms
- Process Automation
- Microsoft Office
- SharePoint
- Salesforce
Only in CentralSquare
- Computer-Aided Dispatch
- Jail Management
- Fire RMS
- Community Development
- Esri ArcGIS
- FBI CJIS
- NCIC
Both cover
- Records Management
- Web support
- Desktop support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Laserfiche
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
CentralSquare
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Laserfiche
- Self-hosted deployment requires dedicated IT resources and infrastructure management
- Complex implementation often requires significant upfront customization
- High total cost of ownership for on-premises deployments due to infrastructure needs
CentralSquare
- Pricing for all editions (Public Safety Suite Enterprise, Public Safety Suite Pro, Public Safety Suite ONESolution) is gated behind Request a Demo or Schedule a Call, with no figures published
Pricing, plan by plan
Laserfiche
$50/month- Cloud$50/month
- Document Management
- Workflow Automation
- Records Management
CentralSquare
$1500/month- Public Safety Suite$1500/month
- CAD
- Records Management
- Mobile Solutions
Which should you pick?
Choose Laserfiche if
- You need document capture.
- You work on Web, Mobile, Windows, macOS, Linux.
- You also want workflow automation.
Choose CentralSquare if
- You need computer-aided dispatch.
- You work on Web, Desktop, Ios, Android.
- You also want jail management.
Questions people ask
- Is Laserfiche or CentralSquare better?
- Neither clearly leads. Laserfiche starts at $50/month and CentralSquare at $1500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Laserfiche or CentralSquare?
- Laserfiche starts at $50/month and CentralSquare at $1500/month.
- Does Laserfiche or CentralSquare run on more platforms?
- Laserfiche runs on Web, Mobile, Windows, macOS, Linux. CentralSquare runs on Web, Desktop, Ios, Android.
- What is Laserfiche best used for?
- Laserfiche is most often used for citizen services, records management, public safety, civic engagement.
- What can Laserfiche do that CentralSquare cannot?
- Laserfiche covers Document Capture, Workflow Automation, Electronic Forms, Process Automation. CentralSquare covers Computer-Aided Dispatch, Jail Management, Fire RMS, Community Development. Both handle Records Management, Web support, Desktop support, Ios support.
Answered from the vendors’ own pages
Laserfiche: Does Laserfiche offer both cloud and self-hosted options?
Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.
SourceLaserfiche: What does Laserfiche capture from documents?
Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.
SourceLaserfiche: Can Laserfiche track document workflows automatically?
Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.
Source