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Software · head to head

KnowBe4 vs Cisco Duo

KnowBe4 logo

KnowBe4

Software

World's largest security awareness training platform

From
$1/month
Rated
-
Cisco Duo logo

Cisco Duo

Software

Trusted access for all users, all devices

From
Free
Rated
-

The short version

  • Only Cisco Duo has a free tier, so it costs nothing to try first.
  • Each has a real cost: KnowBe4 published prices assume a three year term, so the quoted per seat rate depends on a long commitment; Cisco Duo free tier caps at 10 users; every paid tier requires a minimum of 10 users

Where they differ

Only the attributes on which KnowBe4 and Cisco Duo actually diverge.

Attributes where KnowBe4 and Cisco Duo differ
AttributeKnowBe4Cisco Duo
Starting price$1/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Mobile, EmailWeb
Founded2010Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in KnowBe4

  • Security awareness training
  • Phishing simulation
  • Risk assessments
  • Compliance training
  • Incident reporting
  • API access
  • Custom policies
  • Behavior analytics

Only in Cisco Duo

Nothing recorded that KnowBe4 does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

KnowBe4

  • Security awareness training and simulated phishing for staffnot Cisco Duo
  • Tracking employee susceptibility to phishing over timenot Cisco Duo

Cisco Duo

No use cases recorded yet. See the Cisco Duo review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

KnowBe4

  • Published prices assume a three year term, so the quoted per seat rate depends on a long commitment
  • Pricing is banded by seat count, and the lowest band of 25 to 50 seats pays the highest rate
  • Accounts above 1,000 seats have no published price and require a custom quote
  • Third party integrations, Compliance Plus and PhishER Plus are all separately priced per seat add ons
  • The Foundation tier carries 200 training modules against more than 1,000 on Advanced, so content volume is the main gate

Cisco Duo

  • Free tier caps at 10 users; every paid tier requires a minimum of 10 users
  • Licenses cannot be bought individually above the free tier: under 100 users they are sold in increments of 10, and over 100 users in increments of 25
  • Duo Premier, the top tier with the most adaptive access controls, costs $9 per user per month on top of the per-increment purchase requirement

Pricing, plan by plan

KnowBe4

$1/month
  • Basic$1/month
    • Per user
    • Training modules
    • Phishing templates
  • Advanced$2/month
    • All Basic features
    • Advanced phishing
    • Risk assessments
  • Pro$3/month
    • All Advanced features
    • API access
    • Custom content

Cisco Duo

Free

No published plan breakdown. See the Cisco Duo review.

Which should you pick?

Choose KnowBe4 if

  • You need security awareness training.
  • You work on Web, Mobile, Email.
  • You also want phishing simulation.

Choose Cisco Duo if

  • You want to start without paying.

Questions people ask

Is KnowBe4 or Cisco Duo better?
Neither clearly leads. KnowBe4 starts at $1/month and Cisco Duo at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, KnowBe4 or Cisco Duo?
Cisco Duo has a free tier; the other does not. Paid plans start at $1/month for KnowBe4 and Free for Cisco Duo.
Does KnowBe4 or Cisco Duo run on more platforms?
KnowBe4 runs on Web, Mobile, Email. Cisco Duo runs on Web.
Can I use Cisco Duo for free?
Yes. Cisco Duo has a free tier, so you can try it without paying. KnowBe4 starts at $1/month.
What is KnowBe4 best used for?
KnowBe4 is most often used for security awareness training and simulated phishing for staff, tracking employee susceptibility to phishing over time. Of those, security awareness training and simulated phishing for staff and tracking employee susceptibility to phishing over time are not what Cisco Duo is typically brought in for.
What can KnowBe4 do that Cisco Duo cannot?
KnowBe4 covers Security awareness training, Phishing simulation, Risk assessments, Compliance training.

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