Security & Cybersecurity · head to head
JumpCloud vs Darktrace

JumpCloud
Security & Cybersecurity
Unified identity and device management for hybrid workforce.
- From
- $9/user/month
- Rated
- -

Darktrace
Security & Cybersecurity
Autonomous threat detection and response
- From
- $20000/year
- Rated
- -
The short version
- Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; Darktrace listed on UK G-Cloud at £2.50 per user per month for the Darktrace Active AI Security Platform, via reseller Bytes Software Services Limited
Where they differ
Only the attributes on which JumpCloud and Darktrace actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Security & Cybersecurity).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in JumpCloud
Nothing recorded that Darktrace does not also cover.
Only in Darktrace
- Self-learning AI
- Network anomaly detection
- Autonomous response
- Behavioral analysis
- Threat model visualization
- Email security
- Application control
- Incident response automation
What people use each for
The jobs each tool is most often brought in to do.
JumpCloud
- Organisations modernising from Active Directory to cloud identity infrastructurenot Darktrace
- Companies requiring unified user and device management in hybrid work environmentsnot Darktrace
- IT teams implementing zero-trust security modelsnot Darktrace
- Managed service providers requiring multi-tenant identity and device managementnot Darktrace
- Educational institutions and nonprofits (eligible for special pricing)not Darktrace
Darktrace
- Threat Detectionnot JumpCloud
- Ndrnot JumpCloud
- Incident Responsenot JumpCloud
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
JumpCloud
- Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
- À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
- Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
- Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
- No on-premises or self-hosted option; cloud-only deployment
Darktrace
- Listed on UK G-Cloud at £2.50 per user per month for the Darktrace Active AI Security Platform, via reseller Bytes Software Services Limited
- Also listed on UK G-Cloud by reseller Grove Information Systems at £1,500 to £12,500 per device per month for the Malicious Network Activity Detection tool
Pricing, plan by plan
JumpCloud
$9/user/month- À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
- Device management across Windows, Mac, Linux
- Remote assistance
- Patch management
- À La Carte - SSO$11/user/month (annual) or $13 (monthly)
- Single sign-on
- Multi-factor authentication
- Password management
- Platform Essentials$null/variable
- Identity and device management with SSO and passwordless auth
- Maximum 300 users
- Contact sales for pricing
- Platform$null/variable
- Unified identity, device and access management
- Contact sales for pricing
Darktrace
$20000/year- Detect$20000/year
- Network anomaly detection
- AI-powered threat detection
- Compliance reporting
- Detect & Respond$35000/year
- All Detect features
- Autonomous response
- Email security
- Enterprise$50000/year
- All features
- Dedicated support
- Custom training
Which should you pick?
Choose Darktrace if
- You need self-learning ai.
- You work on Network, Cloud, Email.
- You also want network anomaly detection.
Questions people ask
- Is JumpCloud or Darktrace better?
- Neither clearly leads. JumpCloud starts at $9/user/month and Darktrace at $20000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, JumpCloud or Darktrace?
- JumpCloud starts at $9/user/month and Darktrace at $20000/year.
- Does JumpCloud or Darktrace run on more platforms?
- JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. Darktrace runs on Network, Cloud, Email.
- What is JumpCloud best used for?
- JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what Darktrace is typically brought in for.
- What can JumpCloud do that Darktrace cannot?
- Darktrace covers Self-learning AI, Network anomaly detection, Autonomous response, Behavioral analysis.
Answered from the vendors’ own pages
JumpCloud: What devices does JumpCloud support?
JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.
SourceJumpCloud: Can I use JumpCloud to replace Active Directory?
Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.
SourceJumpCloud: Is there a free trial?
Yes. All users can access a 30-day free trial before purchasing.
Source