Software · head to head
JumpCloud vs Cisco Duo
JumpCloud
Software
Unified identity and device management for hybrid workforce.
- From
- $9/user/month
- Rated
- -
The short version
- Only Cisco Duo has a free tier, so it costs nothing to try first.
- Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; Cisco Duo free tier caps at 10 users; every paid tier requires a minimum of 10 users
Where they differ
Only the attributes on which JumpCloud and Cisco Duo actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What people use each for
The jobs each tool is most often brought in to do.
JumpCloud
- Organisations modernising from Active Directory to cloud identity infrastructurenot Cisco Duo
- Companies requiring unified user and device management in hybrid work environmentsnot Cisco Duo
- IT teams implementing zero-trust security modelsnot Cisco Duo
- Managed service providers requiring multi-tenant identity and device managementnot Cisco Duo
- Educational institutions and nonprofits (eligible for special pricing)not Cisco Duo
Cisco Duo
No use cases recorded yet. See the Cisco Duo review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
JumpCloud
- Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
- À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
- Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
- Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
- No on-premises or self-hosted option; cloud-only deployment
Cisco Duo
- Free tier caps at 10 users; every paid tier requires a minimum of 10 users
- Licenses cannot be bought individually above the free tier: under 100 users they are sold in increments of 10, and over 100 users in increments of 25
- Duo Premier, the top tier with the most adaptive access controls, costs $9 per user per month on top of the per-increment purchase requirement
Pricing, plan by plan
JumpCloud
$9/user/month- À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
- Device management across Windows, Mac, Linux
- Remote assistance
- Patch management
- À La Carte - SSO$11/user/month (annual) or $13 (monthly)
- Single sign-on
- Multi-factor authentication
- Password management
- Platform Essentials$null/variable
- Identity and device management with SSO and passwordless auth
- Maximum 300 users
- Contact sales for pricing
- Platform$null/variable
- Unified identity, device and access management
- Contact sales for pricing
Cisco Duo
FreeNo published plan breakdown. See the Cisco Duo review.
Which should you pick?
Questions people ask
- Is JumpCloud or Cisco Duo better?
- Neither clearly leads. JumpCloud starts at $9/user/month and Cisco Duo at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, JumpCloud or Cisco Duo?
- Cisco Duo has a free tier; the other does not. Paid plans start at $9/user/month for JumpCloud and Free for Cisco Duo.
- Does JumpCloud or Cisco Duo run on more platforms?
- JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. Cisco Duo runs on Web.
- Can I use Cisco Duo for free?
- Yes. Cisco Duo has a free tier, so you can try it without paying. JumpCloud starts at $9/user/month.
- What is JumpCloud best used for?
- JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what Cisco Duo is typically brought in for.
Answered from the vendors’ own pages
JumpCloud: What devices does JumpCloud support?
JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.
SourceJumpCloud: Can I use JumpCloud to replace Active Directory?
Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.
SourceJumpCloud: Is there a free trial?
Yes. All users can access a 30-day free trial before purchasing.
Source