Software · head to head
JumpCloud vs Authy

JumpCloud
Software
Unified identity and device management for hybrid workforce.
- From
- $9/user/month
- Rated
- -
Authy
Software
Simple to setup, secure cloud backup, multi device support
- From
- Free
- Rated
- -
The short version
- Only Authy has a free tier, so it costs nothing to try first.
- Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; Authy free consumer app with no paid tier, so there is no vendor-stated enterprise SLA or support plan on the pricing side
Where they differ
Only the attributes on which JumpCloud and Authy actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What people use each for
The jobs each tool is most often brought in to do.
JumpCloud
- Organisations modernising from Active Directory to cloud identity infrastructurenot Authy
- Companies requiring unified user and device management in hybrid work environmentsnot Authy
- IT teams implementing zero-trust security modelsnot Authy
- Managed service providers requiring multi-tenant identity and device managementnot Authy
- Educational institutions and nonprofits (eligible for special pricing)not Authy
Authy
No use cases recorded yet. See the Authy review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
JumpCloud
- Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
- À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
- Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
- Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
- No on-premises or self-hosted option; cloud-only deployment
Authy
- Free consumer app with no paid tier, so there is no vendor-stated enterprise SLA or support plan on the pricing side
- Vendor markets multi-device sync as a core feature, meaning account security depends on cloud-backed codes rather than device-only storage
Pricing, plan by plan
JumpCloud
$9/user/month- À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
- Device management across Windows, Mac, Linux
- Remote assistance
- Patch management
- À La Carte - SSO$11/user/month (annual) or $13 (monthly)
- Single sign-on
- Multi-factor authentication
- Password management
- Platform Essentials$null/variable
- Identity and device management with SSO and passwordless auth
- Maximum 300 users
- Contact sales for pricing
- Platform$null/variable
- Unified identity, device and access management
- Contact sales for pricing
Authy
FreeNo published plan breakdown. See the Authy review.
Which should you pick?
Questions people ask
- Is JumpCloud or Authy better?
- Neither clearly leads. JumpCloud starts at $9/user/month and Authy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, JumpCloud or Authy?
- Authy has a free tier; the other does not. Paid plans start at $9/user/month for JumpCloud and Free for Authy.
- Does JumpCloud or Authy run on more platforms?
- JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. Authy runs on Web.
- Can I use Authy for free?
- Yes. Authy has a free tier, so you can try it without paying. JumpCloud starts at $9/user/month.
- What is JumpCloud best used for?
- JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what Authy is typically brought in for.
Answered from the vendors’ own pages
JumpCloud: What devices does JumpCloud support?
JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.
SourceJumpCloud: Can I use JumpCloud to replace Active Directory?
Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.
SourceJumpCloud: Is there a free trial?
Yes. All users can access a 30-day free trial before purchasing.
Source