Software · head to head
eCode360 vs Citizen
The short version
- Only Citizen has a free tier, so it costs nothing to try first.
- Each has a real cost: eCode360 eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor; Citizen the App Store listing for Citizen: Safety & Live Video (seller sp0n, Inc., matched) states the base app is free but gates police/fire scanner audio, detailed incident archives and multiple alert zones behind a Citizen Premium subscription tier, whose price is not disclosed in the listing.
- They diverge on capability: eCode360 covers Online Code Publishing, Citizen covers Real-time Alerts.
Where they differ
Only the attributes on which eCode360 and Citizen actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in eCode360
- Online Code Publishing
- Zoning Map Integration
- Advanced Search
- Code Comparison
- Mobile Responsive
- ArcGIS
- Zoning Software
- Document Systems
Only in Citizen
- Real-time Alerts
- 911 Monitoring
- Live Video
- Safety Map
- Personal Safety
- Emergency Services
- Social Media
- Location Services
Both cover
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
eCode360
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
Citizen
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
eCode360
- eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
- ICC Code Solutions' own eCode360 page lists a Professional Subscription at $195 per year in USD for read access to the eCode library, separate from the municipal codification subscriptions sold to local governments
Citizen
- The App Store listing for Citizen: Safety & Live Video (seller sp0n, Inc., matched) states the base app is free but gates police/fire scanner audio, detailed incident archives and multiple alert zones behind a Citizen Premium subscription tier, whose price is not disclosed in the listing.
Pricing, plan by plan
eCode360
$175/month- eCode360$175/month
- Online Codes
- Zoning Integration
- Mobile Access
Citizen
Free- BasicFree
- Real-time Alerts
- Incident Feed
- Safety Map
Which should you pick?
Choose eCode360 if
- You need online code publishing.
- You work on Web, Ios, Android.
- You also want zoning map integration.
Choose Citizen if
- You need real-time alerts.
- You want to start without paying.
- You work on Ios, Android.
- You also want 911 monitoring.
Questions people ask
- Is eCode360 or Citizen better?
- Neither clearly leads. eCode360 starts at $175/month and Citizen at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, eCode360 or Citizen?
- Citizen has a free tier; the other does not. Paid plans start at $175/month for eCode360 and Free for Citizen.
- Does eCode360 or Citizen run on more platforms?
- eCode360 runs on Web, Ios, Android. Citizen runs on Ios, Android.
- Can I use Citizen for free?
- Yes. Citizen has a free tier, so you can try it without paying. eCode360 starts at $175/month.
- What is eCode360 best used for?
- eCode360 is most often used for citizen services, records management, public safety, civic engagement.
- What can eCode360 do that Citizen cannot?
- eCode360 covers Online Code Publishing, Zoning Map Integration, Advanced Search, Code Comparison. Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. Both handle Ios support, Android support.