Healthcare & Medical · head to head
Dentrix vs BetterHelp
Dentrix
Healthcare & Medical
The Most Trusted Name in Dental Practice Management
- From
- $299/month
- Rated
- -
BetterHelp
Healthcare & Medical
Online therapy and counseling services
- From
- $50/week
- Rated
- -
The short version
- Each has a real cost: Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor; BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- They diverge on capability: Dentrix covers Patient scheduling, BetterHelp covers Video Sessions.
Where they differ
Only the attributes on which Dentrix and BetterHelp actually diverge.
| Attribute | Dentrix | BetterHelp |
|---|---|---|
| Starting price | $299/month | $50/week |
| Pricing model | subscription | Unknown |
| Platforms | Windows, Web, Api | Web, iOS, Android |
| Founded | 1989 | 2013 |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Dentrix
- Patient scheduling
- Electronic health records
- Treatment planning
- Insurance claim processing
- Clinical charting
- Imaging integration
- Patient communication
- Revenue cycle management
Only in BetterHelp
- Video Sessions
- Phone Sessions
- Messaging
- Journaling
- Worksheets
- HIPAA
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Dentrix
- Practice management, charting and scheduling for dental officesnot BetterHelp
- Dental insurance claims, treatment planning and patient billingnot BetterHelp
- Managing imaging alongside clinical records in one systemnot BetterHelp
BetterHelp
- Online therapy with licensed mental health professionalsnot Dentrix
- Flexible scheduling with messaging, video, phone, and live chat optionsnot Dentrix
- Access to 150+ worksheets and therapy support modulesnot Dentrix
- Weekly free group seminars with expert therapistsnot Dentrix
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Dentrix
- The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
- Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
- Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
- Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions
BetterHelp
- Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- Not suitable for minors or those under legal guardianship
- Cannot provide official diagnoses, fulfill court orders, or prescribe medication
- Requires reliable internet access; not appropriate for emergency or crisis situations
Pricing, plan by plan
Dentrix
$299/month- Dentrix G7$299/month
- Patient scheduling
- Treatment planning
- Insurance management
- Dentrix Enterprise$499/month
- Multi-location support
- Centralized management
- Advanced analytics
- Dentrix Ascend$399/month
- Cloud-based platform
- Automatic updates
- Remote access
BetterHelp
$50/weekNo published plan breakdown. See the BetterHelp review.
Which should you pick?
Choose Dentrix if
- You need patient scheduling.
- You work on Windows, Web, Api.
- You also want electronic health records.
Choose BetterHelp if
- You need video sessions.
- You work on Web, iOS, Android.
- You also want phone sessions.
Questions people ask
- Is Dentrix or BetterHelp better?
- Neither clearly leads. Dentrix starts at $299/month and BetterHelp at $50/week, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Dentrix or BetterHelp?
- Dentrix starts at $299/month and BetterHelp at $50/week.
- Does Dentrix or BetterHelp run on more platforms?
- Dentrix runs on Windows, Web, Api. BetterHelp runs on Web, iOS, Android.
- What is Dentrix best used for?
- Dentrix is most often used for practice management, charting and scheduling for dental offices, dental insurance claims, treatment planning and patient billing, managing imaging alongside clinical records in one system. Of those, practice management, charting and scheduling for dental offices and dental insurance claims, treatment planning and patient billing are not what BetterHelp is typically brought in for.
- What can Dentrix do that BetterHelp cannot?
- Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing. BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling.