Healthcare & Medical · head to head
BetterHelp vs Allscripts Professional EHR
BetterHelp
Healthcare & Medical
Online therapy and counseling services
- From
- $50/week
- Rated
- -
Allscripts Professional EHR
Healthcare & Medical
On-premise EHR solution for physician practices and hospitals
- From
- On request
- Rated
- -
The short version
- Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; Allscripts Professional EHR allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- They diverge on capability: BetterHelp covers Video Sessions, Allscripts Professional EHR covers Electronic Health Records.
Where they differ
Only the attributes on which BetterHelp and Allscripts Professional EHR actually diverge.
| Attribute | BetterHelp | Allscripts Professional EHR |
|---|---|---|
| Starting price | $50/week | On request |
| Pricing model | Unknown | quote |
| Platforms | Web, iOS, Android | Web, Desktop |
| Founded | 2013 | 1986 |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in BetterHelp
- Video Sessions
- Phone Sessions
- Messaging
- Journaling
- Worksheets
- Mobile support
Only in Allscripts Professional EHR
- Electronic Health Records
- Clinical Documentation
- Order Management
- Laboratory Integration
- Patient Management
- Reporting and Analytics
- HL7
- FHIR
Both cover
- HIPAA
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
BetterHelp
- Online therapy with licensed mental health professionalsnot Allscripts Professional EHR
- Flexible scheduling with messaging, video, phone, and live chat optionsnot Allscripts Professional EHR
- Access to 150+ worksheets and therapy support modulesnot Allscripts Professional EHR
- Weekly free group seminars with expert therapistsnot Allscripts Professional EHR
Allscripts Professional EHR
- Patient Carenot BetterHelp
- Medical Recordsnot BetterHelp
- Practice Managementnot BetterHelp
- Telehealthnot BetterHelp
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
BetterHelp
- Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- Not suitable for minors or those under legal guardianship
- Cannot provide official diagnoses, fulfill court orders, or prescribe medication
- Requires reliable internet access; not appropriate for emergency or crisis situations
Allscripts Professional EHR
- Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- Pricing is not published
- The Veradigm site no longer names Professional EHR as a distinct product, which makes its current status hard to establish from the vendor
Pricing, plan by plan
BetterHelp
$50/weekNo published plan breakdown. See the BetterHelp review.
Allscripts Professional EHR
On requestNo published plan breakdown. See the Allscripts Professional EHR review.
Which should you pick?
Choose BetterHelp if
- You need video sessions.
- You work on Web, iOS, Android.
- You also want phone sessions.
Choose Allscripts Professional EHR if
- You need electronic health records.
- You work on Web, Desktop.
- You also want clinical documentation.
Questions people ask
- Is BetterHelp or Allscripts Professional EHR better?
- Neither clearly leads. BetterHelp starts at $50/week and Allscripts Professional EHR at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, BetterHelp or Allscripts Professional EHR?
- BetterHelp starts at $50/week and Allscripts Professional EHR at On request.
- Does BetterHelp or Allscripts Professional EHR run on more platforms?
- BetterHelp runs on Web, iOS, Android. Allscripts Professional EHR runs on Web, Desktop.
- What is BetterHelp best used for?
- BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what Allscripts Professional EHR is typically brought in for.
- What can BetterHelp do that Allscripts Professional EHR cannot?
- BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Allscripts Professional EHR covers Electronic Health Records, Clinical Documentation, Order Management, Laboratory Integration. Both handle HIPAA, Cloud deployment, Web support.