Healthcare & Medical · head to head
BetterHelp vs Allscripts
BetterHelp
Healthcare & Medical
Online therapy and counseling services
- From
- $50/week
- Rated
- -
Allscripts
Healthcare & Medical
Healthcare IT solutions for care coordination
- From
- On request
- Rated
- -
The short version
- Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; Allscripts pricing is not publicly available; all quotes require direct contact with sales
- They diverge on capability: BetterHelp covers Video Sessions, Allscripts covers Electronic Health Records.
Where they differ
Only the attributes on which BetterHelp and Allscripts actually diverge.
| Attribute | BetterHelp | Allscripts |
|---|---|---|
| Starting price | $50/week | On request |
| Pricing model | Unknown | quote |
| Platforms | Web, iOS, Android | Web |
| Founded | 2013 | 1986 |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in BetterHelp
- Video Sessions
- Phone Sessions
- Messaging
- Journaling
- Worksheets
Only in Allscripts
- Electronic Health Records
- Practice Management
- Population Health
- Care Coordination
- Analytics
- HL7
- FHIR
- Labs
Both cover
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
BetterHelp
- Online therapy with licensed mental health professionalsnot Allscripts
- Flexible scheduling with messaging, video, phone, and live chat optionsnot Allscripts
- Access to 150+ worksheets and therapy support modulesnot Allscripts
- Weekly free group seminars with expert therapistsnot Allscripts
Allscripts
- Electronic health records and practice management for healthcare providersnot BetterHelp
- Healthcare IT solutions for revenue cycle management and patient engagement (now Veradigm)not BetterHelp
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
BetterHelp
- Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- Not suitable for minors or those under legal guardianship
- Cannot provide official diagnoses, fulfill court orders, or prescribe medication
- Requires reliable internet access; not appropriate for emergency or crisis situations
Allscripts
- Pricing is not publicly available; all quotes require direct contact with sales
- Transitioned to Veradigm brand in 2022; legacy Allscripts product line integrated into Veradigm suite
Pricing, plan by plan
BetterHelp
$50/weekNo published plan breakdown. See the BetterHelp review.
Allscripts
On requestNo published plan breakdown. See the Allscripts review.
Which should you pick?
Choose BetterHelp if
- You need video sessions.
- You work on Web, iOS, Android.
- You also want phone sessions.
Choose Allscripts if
- You need electronic health records.
- You also want practice management.
Questions people ask
- Is BetterHelp or Allscripts better?
- Neither clearly leads. BetterHelp starts at $50/week and Allscripts at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, BetterHelp or Allscripts?
- BetterHelp starts at $50/week and Allscripts at On request.
- Does BetterHelp or Allscripts run on more platforms?
- BetterHelp runs on Web, iOS, Android. Allscripts runs on Web.
- What is BetterHelp best used for?
- BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what Allscripts is typically brought in for.
- What can BetterHelp do that Allscripts cannot?
- BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Allscripts covers Electronic Health Records, Practice Management, Population Health, Care Coordination. Both handle HIPAA, Cloud deployment, Web support, Mobile support.