Healthcare & Medical · head to head
Athenahealth vs Amwell
Athenahealth
Healthcare & Medical
Cloud-based medical practice management
- From
- $140/month
- Rated
- -
Amwell
Healthcare & Medical
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
The short version
- Each has a real cost: Athenahealth high implementation costs ranging up to $50,000+ for enterprise deployments; Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
- They diverge on capability: Athenahealth covers Electronic Health Records, Amwell covers Video Consultations.
Where they differ
Only the attributes on which Athenahealth and Amwell actually diverge.
| Attribute | Athenahealth | Amwell |
|---|---|---|
| Starting price | $140/month | $99/visit |
| Pricing model | Unknown | subscription |
| Platforms | Web, iOS, Android | Web, Mobile |
| Founded | 1997 | 2002 |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Athenahealth
- Electronic Health Records
- Medical Billing
- Patient Engagement
- Telehealth
- Analytics
- Labs
- Pharmacies
- Clearinghouses
Only in Amwell
- Video Consultations
- Phone Consultations
- Mental Health Services
- Prescription Services
- Digital Prescriptions
- EHR Systems
- Health Plans
Both cover
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Athenahealth
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Amwell
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Athenahealth
- High implementation costs ranging up to $50,000+ for enterprise deployments
- Pricing tiers not transparently listed, requiring custom quotes
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Pricing, plan by plan
Athenahealth
$140/monthNo published plan breakdown. See the Athenahealth review.
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Which should you pick?
Choose Athenahealth if
- You need electronic health records.
- You work on Web, iOS, Android.
- You also want medical billing.
Choose Amwell if
- You need video consultations.
- You work on Web, Mobile.
- You also want phone consultations.
Questions people ask
- Is Athenahealth or Amwell better?
- Neither clearly leads. Athenahealth starts at $140/month and Amwell at $99/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Athenahealth or Amwell?
- Athenahealth starts at $140/month and Amwell at $99/visit.
- Does Athenahealth or Amwell run on more platforms?
- Athenahealth runs on Web, iOS, Android. Amwell runs on Web, Mobile.
- What is Athenahealth best used for?
- Athenahealth is most often used for patient care, medical records, practice management, telehealth.
- What can Athenahealth do that Amwell cannot?
- Athenahealth covers Electronic Health Records, Medical Billing, Patient Engagement, Telehealth. Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Both handle HIPAA, SOC2, Cloud deployment, Web support.
Answered from the vendors’ own pages
Athenahealth: What platforms does Athenahealth serve?
Athenahealth's athenaOne serves small to medium-sized physician practices and hospitals with integrated clinical, financial, and operational workflows.
SourceAthenahealth: What is the pricing model for athenaOne?
Athenahealth uses customized pricing with percent-based or encounter-based models. Starting price reported at $140/month with implementation costs ranging from $5,000-$20,000 for small businesses.
SourceAthenahealth: Does Athenahealth include revenue cycle management?
Yes, athenaOne includes network-driven claims scrubbing with 95%+ first-pass rates, denial management, and A/R optimization.
SourceAthenahealth: What patient engagement features does Athenahealth offer?
Athenahealth provides athenaCommunicator for patient portals, automated appointment reminders, online scheduling, telehealth integration, digital intake, and broadcast messaging.
SourceAthenahealth: How many pre-built integrations does Athenahealth have?
Athenahealth's marketplace includes over 250 pre-integrated third-party apps, allowing practices to extend functionality without custom development.
Source