Webex by Cisco vs Lark
A comprehensive head-to-head comparison of two leading communication & collaboration solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Webex by Cisco if you need Video and audio conferencing and prefer a free starting option. Choose Lark if you prioritize Team messaging and want a free tier to start. Lark has a higher user rating (4.5 vs 4.3).
Webex by Cisco vs Lark: At a Glance
| Criteria | Webex by Cisco | Lark |
|---|---|---|
| User Rating | 4.3 | 4.5 |
| Pricing | Free | Free |
| Pricing Model | per-user | per-user |
| Free Plan | ||
| Platforms | Web, Windows, Macos, Linux, Ios, Android | Web, Windows, Macos, Linux, Ios, Android |
| Category | Communication & Collaboration | Communication & Collaboration |
| Founded | 1984 | 2019 |
Feature Comparison: Webex by Cisco vs Lark
| Feature | Webex by Cisco | Lark |
|---|---|---|
| Video and audio conferencing | ||
| Screen sharing and annotation | ||
| Virtual backgrounds | ||
| Recording and playback | ||
| Meeting transcription | ||
| Chat and messaging | ||
| Calendar integration | ||
| Breakout sessions | ||
| Salesforce | ||
| Slack | ||
| Microsoft Teams | ||
| Outlook | ||
| Google Workspace | ||
| Jira | ||
| ServiceNow | ||
| Team messaging | ||
| Video conferencing | ||
| Collaborative docs | ||
| Cloud storage | ||
| Calendar | ||
| GitHub | ||
| Open API | ||
| ISO27001 | ||
| SOC2 | ||
| GDPR compliant | ||
| Cloud deployment | ||
| Web support |
Webex by Cisco vs Lark: Pricing Breakdown
Webex by Cisco Pricing
Model: per-user
- Unlimited 1:1 meetings
- Group meetings (40 min limit, 100 participants)
- HD video
- Screen sharing
- Unlimited meetings (500 participants)
- Cloud recording and storage
- Advanced scheduling
- Calendar integration
- Everything in Pro
- Custom branding
- Advanced security
- Admin controls
- Unlimited everything
- Dedicated account manager
- Custom deployment
- Advanced security controls
Lark Pricing
Model: per-user
- Up to 50 users
- 100GB storage
- Unlimited messaging
- Video meetings (60 min)
- Unlimited users
- 1TB storage per user
- 24-hour meetings
- Advanced permissions
- SSO/SAML
- eDiscovery
- Custom retention
- Dedicated support
Pros and Cons
Webex by Cisco
Pros
- Highly rated by users (4.3/5)
- Free plan available to get started
- Available on 6 platforms (Web, Windows, Macos, Linux, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Video and audio conferencing functionality
- Strong Screen sharing and annotation functionality
Cons
- May require time to learn advanced features
Lark
Pros
- Highly rated by users (4.5/5)
- Free plan available to get started
- Available on 6 platforms (Web, Windows, Macos, Linux, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Team messaging functionality
- Strong Video conferencing functionality
Cons
- May require time to learn advanced features
Who Should Use Webex by Cisco vs Lark?
Choose Webex by Cisco if you:
- Need Video and audio conferencing
- Want to start for free
- Work primarily on Web and Windows
- Value Screen sharing and annotation
Choose Lark if you:
- Need Team messaging
- Want to start for free
- Work primarily on Web and Windows
- Value Video conferencing
Frequently Asked Questions: Webex by Cisco vs Lark
Is Webex by Cisco better than Lark?
It depends on your needs. Webex by Cisco has a 4.3/5 user rating while Lark has 4.5/5. Webex by Cisco excels in Video and audio conferencing and Screen sharing and annotation, while Lark stands out with Team messaging and Video conferencing. Consider your budget (Free vs Free), platform needs, and specific feature requirements.
Which is cheaper, Webex by Cisco or Lark?
Webex by Cisco offers a free plan and starts at Free. Lark offers a free plan and starts at Free. Compare the specific plan features to determine the best value for your use case.
Can I use Webex by Cisco and Lark together?
While both are communication & collaboration tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core communication & collaboration needs.
What are the main differences between Webex by Cisco and Lark?
The key differences include: pricing model (per-user vs per-user), platform support (Web, Windows, Macos, Linux, Ios, Android vs Web, Windows, Macos, Linux, Ios, Android), and feature focus. Webex by Cisco emphasizes Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds while Lark focuses on Team messaging, Video conferencing, Collaborative docs. User ratings differ slightly: 4.3 vs 4.5 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Webex by Cisco and Lark.