Food & Restaurant · head to head
Tock vs Caviar
Tock
Food & Restaurant
All-in-one reservation and events platform
- From
- $199/month
- Rated
- -
The short version
- Each has a real cost: Tock tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022); Caviar limited availability to 20 major metropolitan areas
- They diverge on capability: Tock covers Reservations, Caviar covers Premium delivery.
Where they differ
Only the attributes on which Tock and Caviar actually diverge.
Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Food & Restaurant).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Tock
- Reservations
- Prepaid bookings
- Event ticketing
- Experiences
- Table management
- CRM
- Stripe
Only in Caviar
- Premium delivery
- Curated marketplace
- Order management
- Quality-focused
- Analytics
- DoorDash
Both cover
- Toast
- Square
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Tock
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
Caviar
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Tock
- Tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022)
Caviar
- Limited availability to 20 major metropolitan areas
- Service fee of 18 percent applied to all orders
- Not available in all regions as standalone service
Pricing, plan by plan
Tock
$199/month- Basic$199/month
- Reservations
- Basic features
- Plus$699/month
- Events
- Prepaid
- Marketing
- ProFree
- Custom pricing
- Full features
Caviar
$20/order- Standard$25/percent
- Premium delivery
- Curated placement
Which should you pick?
Choose Tock if
- You need reservations.
- You work on Web, Ios, Android.
- You also want prepaid bookings.
Choose Caviar if
- You need premium delivery.
- You work on Web, iOS, Android.
- You also want curated marketplace.
Questions people ask
- Is Tock or Caviar better?
- Neither clearly leads. Tock starts at $199/month and Caviar at $20/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Tock or Caviar?
- Tock starts at $199/month and Caviar at $20/order.
- Does Tock or Caviar run on more platforms?
- Tock runs on Web, Ios, Android. Caviar runs on Web, iOS, Android.
- What is Tock best used for?
- Tock is most often used for point of sale, order management, inventory control, staff scheduling.
- What can Tock do that Caviar cannot?
- Tock covers Reservations, Prepaid bookings, Event ticketing, Experiences. Caviar covers Premium delivery, Curated marketplace, Order management, Quality-focused. Both handle Toast, Square, Web support, Ios support.
Answered from the vendors’ own pages
Caviar: What does Caviar charge for delivery?
A service fee of 18 percent is applied to each Caviar delivery order. The delivery fee ranges from $1.99 to $8.99 depending on distance and demand. Customers ordering for pickup pay no order minimums, service fee or delivery fee.
SourceCaviar: Is Caviar available as a standalone service?
No. Caviar was acquired by DoorDash in October 2019 and now operates as part of the DoorDash platform. DoorDash members with DashPass enjoy waived delivery fees and reduced service charges on Caviar orders.
Source