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File Storage · head to head

Carbonite vs Sync.com

Carbonite logo

Carbonite

File Storage

Simple and reliable cloud backup for businesses

From
$6/month
Rated
-
Sync.com logo

Sync.com

File Storage

Cloud storage, backup and sharing with end-to-end encryption

From
$8/month
Rated
-

The short version

  • Each has a real cost: Carbonite upload speeds are significantly slower than competitors due to lack of block-level algorithms and multithreading; Sync.com all Teams plans require a minimum of 3 users
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Carbonite and Sync.com actually diverge.

Attributes where Carbonite and Sync.com differ
AttributeCarboniteSync.com
Starting price$6/month$8/month
PlatformsWindows, Mac, WebWeb
Founded2005Unknown

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (File Storage).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Carbonite

  • Automatic backup
  • Continuous protection
  • Remote file access
  • Bare metal restore
  • Encryption
  • Compliance support
  • Microsoft 365
  • Windows Server

Only in Sync.com

Nothing recorded that Carbonite does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Carbonite

  • Data protectionnot Sync.com
  • Disaster recoverynot Sync.com
  • Business continuitynot Sync.com
  • Ransomware protectionnot Sync.com
  • Compliancenot Sync.com

Sync.com

  • Sharing patient records between healthcare providers with HIPAA compliancenot Carbonite
  • Managing confidential legal documents with encrypted folders and version historynot Carbonite
  • Providing secure client portals for financial advisors sharing sensitive datanot Carbonite
  • Maintaining GDPR-compliant file storage for European customer datanot Carbonite
  • Enabling remote work access to sensitive files without third-party trackingnot Carbonite

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Carbonite

  • Upload speeds are significantly slower than competitors due to lack of block-level algorithms and multithreading
  • Bandwidth throttling control is limited, preventing users from managing full bandwidth allocation
  • Mobile apps and web access are more limited than sync-first services like Dropbox or Google Drive
  • Uses AES-128 encryption instead of industry-standard AES-256
  • Hybrid backup support is restricted to professional plans, unavailable for personal users

Sync.com

  • All Teams plans require a minimum of 3 users
  • The advertised low monthly rate (e.g. $4/month for Teams 1TB) is a promotional annual rate described as 50% off; the standard monthly price is $8/month without the promotion
  • Enterprise pricing for 100+ users is custom and requires contacting a dedicated account manager

Pricing, plan by plan

Carbonite

$6/month
  • Basic$6/month
    • Automatic backup
    • Unlimited cloud storage
    • Easy restore

Sync.com

$8/month
  • Teams 1TB$8/month
    • 1 TB secure storage
    • Advanced sharing
    • Administrator account
  • Teams 2TB$12/month
    • 2 TB secure storage
    • Custom branding
    • Role-based access control
  • Teams 10TB$18/month
    • 10 TB secure storage
    • VIP support
    • 365-day history
  • Sync Enterprise$undefined/mo
    • Custom storage limits
    • Custom branding
    • Role-based access control

Which should you pick?

Choose Carbonite if

  • You need automatic backup.
  • You work on Windows, Mac, Web.
  • You also want continuous protection.

Choose Sync.com if

Nothing in the data separates Sync.com from Carbonite on the points above - pick on price and on how each one feels to use.

Questions people ask

Is Carbonite or Sync.com better?
Neither clearly leads. Carbonite starts at $6/month and Sync.com at $8/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Carbonite or Sync.com?
Carbonite starts at $6/month and Sync.com at $8/month.
Does Carbonite or Sync.com run on more platforms?
Carbonite runs on Windows, Mac, Web. Sync.com runs on Web.
What is Carbonite best used for?
Carbonite is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what Sync.com is typically brought in for.
What can Carbonite do that Sync.com cannot?
Carbonite covers Automatic backup, Continuous protection, Remote file access, Bare metal restore.

Answered from the vendors’ own pages

Carbonite: Does Carbonite offer unlimited storage?

Yes, Carbonite's personal plans (Safe Basic through Safe Server Ultimate) offer unlimited cloud storage, though business plans have tiered storage starting at 250 GB.

Source
Sync.com: What are the Sync.com team plan price differences?

Sync.com offers three main team tiers: Teams 1TB at $8/month per user (annual), Teams 2TB at $12/month per user (annual), and Teams 10TB at $18/month per user (annual). All require a minimum of 3 users. Higher tiers include enhanced features like custom branding, admin delegation, and longer file history.

Source
Carbonite: What is Carbonite's pricing?

Personal plans range from $4.91 to $83.33 per month with annual billing. Business plans start around $50-$75 per endpoint annually, with volume discounts available for multi-year contracts.

Source
Sync.com: Does Sync.com offer a free trial?

Yes, Sync.com offers a 30-day free trial with no credit card required. All plans also include a full 30-day money-back guarantee.

Source
Carbonite: How fast are Carbonite's upload speeds?

Carbonite's upload speeds are notably slow and are consistently identified as the platform's main weakness. The lack of block-level algorithms and multithreading contributes to these speed limitations.

Source
Sync.com: What file history retention does Sync.com provide?

Sync.com Teams 1TB includes 180-day file history. Teams 2TB and Teams 10TB offer 365-day history. This history duration applies across all shared files and team folders.

Source
Carbonite: What encryption does Carbonite use?

Carbonite uses AES-128 encryption at rest, which is an unusual choice in 2026 when AES-256 is the industry standard.

Source
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