Healthcare & Medical · head to head
Ro vs Allscripts TouchWorks

Ro
Healthcare & Medical
Telehealth platform for prescription services
- From
- $39/month
- Rated
- -

Allscripts TouchWorks
Healthcare & Medical
Cloud-based EHR and practice management for ambulatory care
- From
- $200/month
- Rated
- -
The short version
- Each has a real cost: Ro uS-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories; Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- They diverge on capability: Ro covers Video Consultations, Allscripts TouchWorks covers Electronic Health Records.
Where they differ
Only the attributes on which Ro and Allscripts TouchWorks actually diverge.
| Attribute | Ro | Allscripts TouchWorks |
|---|---|---|
| Starting price | $39/month | $200/month |
| Platforms | Web, iOS, Android | Web, Mobile |
| Founded | 2017 | 1986 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Ro
- Video Consultations
- Prescription Services
- Medication Delivery
- Digital Health Records
- Ongoing Care
- Insurance
Only in Allscripts TouchWorks
- Electronic Health Records
- Practice Management
- ePrescribing
- Patient Portal
- Scheduling
- Revenue Cycle Management
- HL7
- FHIR
Both cover
- Pharmacies
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Ro
- GLP-1 weight-loss program (Ro Body) with prescription medication and coachingnot Allscripts TouchWorks
- Erectile dysfunction treatment and medication deliverynot Allscripts TouchWorks
- Hair loss treatmentnot Allscripts TouchWorks
- Skincare prescriptionsnot Allscripts TouchWorks
- Fertility-related consultations and productsnot Allscripts TouchWorks
Allscripts TouchWorks
- Patient Carenot Ro
- Medical Recordsnot Ro
- Practice Managementnot Ro
- Telehealthnot Ro
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Ro
- US-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
- Care is limited to Ro-affiliated, US-licensed providers - users cannot choose an outside doctor
- Treatment and medication availability varies by US state
- Focused on a narrow set of conditions (weight loss, ED, hair loss, skincare, fertility) rather than general primary care
Allscripts TouchWorks
- Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- Pricing is not published
- TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor
Pricing, plan by plan
Ro
$39/month- Membership$39/month
- Unlimited doctor visits
- Prescription fulfillment
Allscripts TouchWorks
$200/monthNo published plan breakdown. See the Allscripts TouchWorks review.
Which should you pick?
Choose Ro if
- You need video consultations.
- You work on Web, iOS, Android.
- You also want prescription services.
Choose Allscripts TouchWorks if
- You need electronic health records.
- You work on Web, Mobile.
- You also want practice management.
Questions people ask
- Is Ro or Allscripts TouchWorks better?
- Neither clearly leads. Ro starts at $39/month and Allscripts TouchWorks at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Ro or Allscripts TouchWorks?
- Ro starts at $39/month and Allscripts TouchWorks at $200/month.
- Does Ro or Allscripts TouchWorks run on more platforms?
- Ro runs on Web, iOS, Android. Allscripts TouchWorks runs on Web, Mobile.
- What is Ro best used for?
- Ro is most often used for glp-1 weight-loss program (ro body) with prescription medication and coaching, erectile dysfunction treatment and medication delivery, hair loss treatment, skincare prescriptions. Of those, glp-1 weight-loss program (ro body) with prescription medication and coaching and erectile dysfunction treatment and medication delivery are not what Allscripts TouchWorks is typically brought in for.
- What can Ro do that Allscripts TouchWorks cannot?
- Ro covers Video Consultations, Prescription Services, Medication Delivery, Digital Health Records. Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Both handle Pharmacies, HIPAA, Cloud deployment, Web support.
